I updated Office 2011 to v. 14.4.6 this morning after receiving a message that it is required to fix security issues.
Immediately it wrecked Outlook. First, I received unusual demands to enter my Account information for "Net" each time I opened Outlook. Then I found my entire SENT and DELETED files were emptied of thousands of important records. Then, my Contacts had been deleted. Finally a rogue error started creating new INBOX files after deleting my existing files. These new files were named INBOX 1, then INBOX 1 1, then INBOX 1 1 1 and so on indefinitely. This was accompanied by warning sounds and a message that a file named 1, 1 1 or 1 1 1 was not acceptable. The creation of these files has gone on all day.
Can anyone suggest what has done this, and what remedy I have? Can I go back to 14.4.5? Is there any way of recovering my lost contacts and e-mails? I have Time Machine running - can the Sent emails be restored from there? What abut my contacts with phone numbers?
Starting 2 days ago, whenever I try to attach a file using the attach staple - I get the error message "Microsoft Outlook has encountered a problem and needs to close. We're sorry for the inconvenience..." Here's the error log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-11-18 01:00:08 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.4.6.141106
Crashed Module Name: Suggestions
Crashed Module Version: 137.1
Crashed Module Offset: 0x000158e7
Blame Module Name: Microsoft Outlook
Blame Module Version: 14.4.6.141106
Blame Module Offset: 0x005f92f6
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
I can drag and drop a file, just not use the attach icon. Help!
Thanks!
My 2011 version of Outlook keeps crashing with the message "Microsoft Outlook must be closed because an error occurred. Any unsaved work may be lost." It happens within a few minutes of opening and started about 12 hours ago. I have downloaded and updated the software and restarted my Mac book pro (which is about 4 years old and is running on Yosemite). Any ideas would be much appreciated!
ChrisL
Hello,
For the last several months my Outlook for Mac 2011 has been functioning with the spinning wheel of death every time I try to type an email. Now it has progressed to not working at all.
FYI -- I have linked Mail to my Outlook account however, any changes I made in Outlook (such as deleting an email or moving emails to folders) remain in the Mail version as well as they remain in the web browser version of Outlook. So in other words, Mac's Mail and Outlook's web browser are the same but the main Outlook for Mac 2011 is different.
Here is part of the error:
Date/Time: 2014-11-17 09:19:38 -0700
OS Version: 10.7.5 (Build 11G63b)
Architecture: x86_64
Report Version: 9
Command: Outlook
Path: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Version: 14.4.5 (14.4.5)
Build Version: 0
Project Name: (null)
Source Version: 141003
Parent: launchd [159]
PID: 1338
Event: hang
Duration: 1.02s
Steps: 11 (100ms sampling interval)
Pageins: 0
Pageouts: 0
Process: Microsoft Outlook [1338]
Path: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Architecture: i386
UID: 501
2011 Outlook for Mac with Yosemite (10.10) and all latest updates, i am having trouble sending emails from Groups in the BCC and even when there are large amounts of emails in the BCC (not as a group) i am also having issues.
Some with up to 50 emails in BCC were sent but most aren't going through.
gives error code 'A message could not be sent' ' The message could not be sent because it has unresolved problems'
with the older versions before i updated to yosemite and outlook for mac updates i could send almost 1000 emails from several groups..
2011 Outlook for Mac with Yosemite (10.10) and all latest updates, i am having trouble sending emails from Groups in the BCC and even when there are large amounts of emails in the BCC (not as a group) i am also having issues.
Some with up to 50 emails in BCC were sent but most aren't going through.
gives error code 'A message could not be sent' ' The message could not be sent because it has unresolved problems'
with the older versions before i updated to yosemite and outlook for mac updates i could send almost 1000 emails from several groups..
I have a Exchange Account from a previous company I worked contract on. That contract has ended and email account is disabled. Trying to remove it but basically puts Outlook in a "lock up" state. How can I remove this account without reinstalling Outlook?
Thanks
I have been tasked to setup up a new Mac for a local company. They have a slow old PC running Office 2003. The total personal folders export as a 4.7Gb .pst file but when dropped onto an external hard disk with 50Gb space I get a message saying the disk is full. I solved this by exporting each folder in the emails one at a time. These imported into the Mac which is running iMap email (the PC ran POP3 email), but came in as a new folder "on my computer" and did not merge into the existing email folders as I normally expect when going from PC to PC. My question is why when I imported contacts.pst does it create a folder which is empty when the file size of the contacts pst is 1.7Gb? Any help would be greatly appreciated. I did advise them not to buy a Mac but they insisted.
Do I have to import the .pst into a newer copy of Office and re-export to get it to work maybe?
Mark
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