Hello,

We have several Macs with Office 2011 that seem to have the issue where they will schedule a meeting and receive responses from attendees, but when the scheduler checks the attendee list, only a few of the attendees' responses are recorded. We are connect through an Exchange server and the Windows machines don't have this problem.

I have Outlook for Mac 2011, and download my emails from the server.  Now, I want to back-up this OLM file on a cloud server.  Does anybody know where this file sits?  And if the back-up (or update) can be done automatically?  How can I direct the mailfile to a could server? 
I use a macbook and ever since I deleted most emails on my server my outlook keeps shutting down.
I recently installed Office 365 produces on my MacBook Pro (Oct 2013). I'd like to use Outlook to sync with my work files on our Microsoft Exchange Server, but am having problems.  I set up the account, can see that Outlook shows status as connected to the server.  When I check on progress it displays that email, contacts, calendar appointments, etc are downloading with actual numbers of those items counting toward the total to be downloaded.  And then the status indicator for mail displays "this folder is up to date."  PROBLEM IS... that nothing appears in any of my mail folders (Inbox, Sent, Drafts, Deleted, etc). Nothing appears on my calendar nor in my contact files...even though it appears to be connected to the server and has completed a download of all those items.  What's up?  Any ideas on what my problem is?

Is there a way to download messages for those where only the header is displayed?  I have "Download headers only" unchecked in the Account prefs, but many of my messages say "Downloading" when i click on them. Therefore the message bodies do not show up in search results.

thanks

I'm currently using Outlook 2011 for Mac Yosemite 10.10.1.

Earlier today, I did 2 things to try and reduce the amount of stored files on my hard drive: 1) I went to "Library > Caches" on my Mac and removed cached "Microsoft Office" files (I don't know exactly what these files were for but I should have backed them up first) and 2) I transferred about 95% of the "Documents" folder contents onto an external hard drive.

Then, after opening Outlook, I saw that none of the calendar items, mail files, or anything else was there... I restored the files from the ext hard drive back into the documents folder but that didn't help. I think deleting the cached files caused the problem.

What can I do? Does Microsoft back-up your Outlook 2011 files? And if so, how can I restore them?

If you have multiple IMAP accounts set up in Outlook is there a way to un-synchronize only 1 of them so it no longer keeps downloading new messages?  Say you only check the account once every week or 2 and do not want to receive constant new mail notifications for just this one account (esp when most of it is spam). Is there a way to set this one account to "work offline" while the others are still "online" and connected to the IMAP servers?  I keep getting that new mail icon appearing on the doc icon but don't want any notifications for this particular account.

thanks

I'm traveling in Europe at the moment, and for some reason in Outlook I can only receive email - I can't send it. I get this error message: "Authentication is required before sending [R0107005]" Error code is 17092. Webmail works.

The incoming and outgoing servers and ports are correct, and I have "Override default port" checked as TWC says to. But what's really weird is that for the incoming server, "override default port" keeps getting unchecked all by itself, and the port is grayed out though the port number is still visible. I go into Accounts and check that box, and the incoming server looks right again, but as soon as I leave Preferences, it goes out again. Yet even with the incoming server function doing this, I can receive mail. But the outgoing server maintains its settings, yet I can't send.

Of course, TWC blames Microsoft. But last year they changed their servers without telling anyone - or at least me. Don't know if this has anything to do with it, but it took me about four calls for them to discover why I didn't have email last year (the usual - four different answers from four different tech support people). Now they just say, "talk to Microsoft,"  I can use webmail, but prefer not to if possible. Any ideas about what's going on?

Ao redigir um email no Outlook for Mac 2011, arrasto uma imagem para o corpo do email e ela aparece perfeita, porém o arquivo de origem é um jpg de 300k aproximadamente. Quando o Outlook incorpora a imagem, ela se transforma em png e o seu tamanho aumenta para 1,5mega aproximadamente. Isso está impedindo que um email que tem 43 imagens incorporadas seja enviado (e provavelmente ninguém o receberia), porém se não acontecesse essa transformação, o email teria no total 12mega aproximadamente, o que daria para enviar e receber tranquilamente.

Já tentei:

- clicar em "Picture from file" e incluir, foto a foto, ao invés de arrastar, mas também transforma em png e aumenta o tamanho da imagem

- inserir um celular na conta do Office para diminuir a chance de travamento de mensagens mas não funcionou

Não posso anexar as imagens pois o email que envio é uma sequencia de fotos e textos intercalados, para fazer sentido ao destinatário. Descobri que o Outlook faz essa transformação ao mudar o email de "HTML" para "Plain Text", a fim de testar outra forma. Assim, pude notar que todas as imagens foram transformadas e aumentadas de tamanho. O processo de envio começa mas não envia, mostrando o erro.

Desde já agradeço por alguma solução.

Abraços! Sergio Luiz Castro

Quando importo o arquivo .pst do Outlook 2007 do Windows para o Outlook for Mac 2011, usando a caixa de importação, aparecem os eventos no calendário, os contatos, as anotações, mas os emails não. As pastas são criadas no Mac, como estavam no PC, mas sem nenhum email dentro. O .pst está pesado, indicando pra mim que todas as mensagens estão lá...

Já tentei:

- exportar o .pst no Windows para outra pasta

- exportar apenas as mensagens para um novo .pst

- exportar três mensagens apenas para um novo .pst

- importar de pen drive no Mac

- importar depois de copiar o .pst para o HD do Mac

Nada funciona, o problema persiste.

Desde já obrigado por alguma solução.

Abraços! Sergio Luiz Castro