Hi, I want to transfer the autocomplete outlook file (the one with your previously types e-mail addresses) from one Mac to another but I don't know how. There is information on how to locate a .nk2 file in Windows but NOT in a Mac.

Can someone tell me where is the Outllook 2011 autocomplete information stored in a Mac and how can I import it in another Mac???

I tried to set up my Exchange email address in Outlook for Mac 2011, but am having no luck.  I followed the instructions at https://support.office.com/en-us/article/Set-up-email-in-Outlook-for-Mac-2011-d7b404a0-6e18-4d95-bed8-2de7661563ca, but Outlook responded with "Account cannot be added.  Note that Outlook 2011 requires Exchange Server 2007 SP1 Update Rollup 4 or later."   To my knowledge, I have all updates...is this something that I would download outside of the normal Office updates I have auto-downloaded daily?

Many thanks for any help in resolving this issue.

Kind regards

N

Procedure to duplicate the bug:

FROM a computer currently in a time zone that changes between daylight and standard time, create a meeting on a date that is in daylight time. Invite someone. I don't think it matters what time zone they are in.

From the invitee's Outlook (or OWA), view the email containing the invitation. The description of the timezone listed there is incorrect.

What SHOULD be displayed, for example, if the meeting was scheduled in Texas, is for the timezone to display as Central Daylight Time (UTC - 05:00), or something along those lines. What is actually displayed is Central Standard Time (UTC - 06:00).

The actual times seem to be processed correctly. This is just a display problem. Nevertheless, the display problem makes doing the time zone math for the invitee impossible. If the time is translated assuming it was made in CST, as stated, the wrong math results.

Probably what is happening is that the standard time zone description field is used in all cases for display, instead of displaying the daylight time description for events that take place during daylight time.

I note that the google calendar does not have this issue. The very same invitation sent to an Outlook recipient and a google calendar recipient will display Central Daylight Time (UTC-05:00) for the google user and Central Standard Time (UTC-06:00) for the Outlook user.

This seems to affect OWA, Outlook for Mac, and Outlook for Windows.

Hello,

I am using Outlook for Mac 2011, and have two company email accounts - one for myself, and another that is a shared account. My individual account works fine, but after recently adding the shared account, I noticed that I cannot find any of the emails I have sent from the shared account, either in the application or through a Windows machine accessing the account online.

The original user, using a Windows machine, can see their sent emails.

Are the sent messages being stored elsewhere, or not at all?

Thank you.

Outlook 2011 on a Mac will show that it is connected to Exchange, but it will not update any messages over WiFi.  Client is using a MacBook Air and has no way to get a hard-wired connection.

It will work on a hotspot, but not at the office or other WiFi networks (except home(?)).

Client began having issues just before Christmas 2014 when they upgraded to Yosemite.

MacBook Air (13-inch, Mid 2013)

OSX Yosemite  v. 10.10.2 (updated to 10.10.3 as of 4/24/2015, still having problem)

Outlook for Mac 2011 v. 14.4.9 (150325)

Troubleshooting steps taken:

  • New router installed in office (basic Netgear, nothing fancy in setup)
  • Account deleted and recreated
  • New identity created
  • Manually copied server settings from a working instance of Outlook to ensure correct settings
  • Added OWA address and autodiscover address to hosts file
  • Flushed caches using "sudo discoveryutil udnsflushcaches"
  • Local network IT cannot find anything that would cause the problem (this person is not affiliated with the same company, so confidence level is medium to low)
  • Computer able to get to OWA just fine
  • Created my own account on the computer which worked

I share an email/mailbox/account with colleagues from work using our own respective computers and want to know if I flag something incomplete or complete or assign a blue category for, say, Andrew, how can it be in sync to reflect these changes on their computers as well?

Hi,

I've just bought Office 365 Home for Mac so that my wife can have it on her Macbook.  I already have Office for Mac Business installed on my mac.  If I now install Office 365 Home on my mac, will it overwrite the e-mail accounts that I have set up.  I cannot afford to lose any of my e-mail data, and am just a little worried that if I install then the settings will be lost.

Thanks in advance!

I have a user who has some emails in his inbox that will always be marked as unread after a sync. I've personally marked these items as read, then pressed the sync button, and watched them be marked as unread as I watch. This happens whether the sync is done manually, or if it happens automatically after a few minutes. Not all emails behave this way, but several do. What might be causing this? How might I fix it? Thank you.

I'm not sure what changed or happened but I have a couple different email accounts in my Outlook. When I try to add another by going Tools>Accounts, the window where I should be able to add an account pops up, it shows the bottom half of the window in the top (so I can't see the top information) and in the boxes I do see, I can't type. If I click the + sign to add an account, nothing happens, the cursor doesn't show and sometimes, the window pops up and shows absolutely nothing. I can't even close the window, I have to quit Outlook in order to work with my email again. I've tried this several times, after application restarts, after computer restarts, and I still haven't been able to resolve this issue.

Any ideas?! Thanks! Shawn 

Split from this thread.

I recently purchased a new MAC computer and I set up Outlook in Office 365. Every time I delete an email I am receiving an email being sent to me that reads:

message unavailable charset="US-ASCII"charset="US-ASCII"charset="US-ASCII"charset="US-ASCII"charset="US-ASCII"charset="US-ASCII"charset="US-ASCII"charset="US-ASCII"charset="US-ASCII"charset="US-ASCII"

I am using a 3rd party email account, not Office 365 account