Question about Outlook Express

Since I installed Office for Mac 2011, with time and date set as Dublin, Edinburgh, London etc., whenever I print an email it states Irish Summer Time when it should be British Summer Time. Can I correct this, and if so, how?

Many thanks for any help provided.

deleting the com.microsoft.outlook file worked temporarily.  After shutting down Outlook, the problem re-occurs.  I go in and delete the com.Microsoft.Outlook file again  and everything is ok .  I deleted it by going to Terminal and typing 'defaults delete com.micorosft.Outlook; killall cfprefsd'. 

How can I make this fix permanent?

When I’ve found a message in search, I can’t find the folder in which the message is saved, how do I do that?

Hi all

We have a bunch of users that when connected to the company's VPN Outlook shows not connected, if i send a test email i get "an unknown error has occured"

I turned on logging and the only additional info that gives me is the error code 19992.

I then disconnect the VPN and Outlook shows as connected and i can send the test email.

Whilst on the VPN they can access OWA in a browser with no problem, i can resolve and ping the exchange server's address

I've tried putting an ip entry into /etc/hosts, putting the ip into Outlook's account settings, i also set up Apple's Mail and that connects to Exchange on the VPN 

with no issue.

My Outlook connects to Exchange on the VPN, i suspect this is a network issue but i need more info to give to the network team.

Can anyone suggest where to start testing/looking 

Many thanks

Andy

I am running OS X 10.10.3 and I installed 14.5.0 update which resulted in me not being able to see the Main Window (as in common with other people). I saw a fix that used Terminal to delete the preferences which worked. But when I went to the menu Outlook > Preferences > Fonts nothing happens. I can click on all the other icons and open their associated preferences, but if I click the Font icon nothing happens. Also when I compose a new message the font list is very small (just standard fonts like Calibri, Arial, Helvetica, Verdana - all other fonts are not shown in the list).

I then read about the 14.5.1 update and I installed that manually (the update did not show when I ran the Microsoft updater). Same situation. 

I have tried:

Trashing the preferences (first com.microsoft.Outlook.plist and then everything com.microsoft.outlook.XXX.plist).

Creating a new identity.

Repairing permissions.

Recovering old preference files from Time Machine backup.

Rebuilding Outlook database.

Clearing font caches with my font management program.

Nothing cures the non functioning Fonts preference pane.

Anybody got any ideas?

Thank you.

We have an AppleScript for Outlook for Mac 2011 (version 14.5.0) that is supposed to, after performing the desired action on the selected message(s), move the message(s) to a folder.

The script to move messages to a folder is straightforward:

tell application "Microsoft Outlook"

  set currentMessages to current messages

  repeat with x from 1 to (count of currentMessages)

    set theMessage to item x of currentMessages

     -- Do other actions here

    move theMessage to folder "Saved"
  end repeat
end tell

The problem is that while the script works, it fails to move the message(s) for some users (two out of roughly 25 or 30 users total).

The organization is using Gmail to host its mail and so the Outlook accounts are standard IMAP accounts to the Gmail servers. The folder called "Saved" appears in Outlook here: "Inbox > Our Google Apps > Saved".

If the user connects to Gmail via a Web browser, the folder appears as "INBOX/Saved".

This user is running OS X 10.10.3.

The error that appears is "-10008: Microsoft Outlook got an error: The specified object is a property, not an element." This error is thrown when the script attempts to move the message to the folder "Saved". 

I can reproduce the error on my own machine (using the same versions of everything and a Gmail account) if I attempt to move the message to a folder that doesn't exist. (When the folder does exist, the script works perfectly.)

I believe the folder exists in this user's environment. We can manually move a message into that folder from Outlook and confirm that it is moved by looking at the "Saved" folder via the Web browser. Additionally, we ran a script that simply listed all of the folders in all of the user's accounts. This folder shows up and has the same name as is being used in the script.

I have tried re-naming the "Saved" folder to something else, syncing it to Gmail, then naming it back to "Saved".

I have tried re-naming the "Saved" folder to something else and then creating a new "Saved" folder.

Nothing seems to work for this particular user even though the script works perfectly for me and for other users with the same version os OS X, Outlook, the script, etc.

Gmail does have a setting that limits the number of messages in an IMAP folder. The user's message count is significantly under the lowest limit setting available (350 messages out of the 1000 message limit). So I don't think that is an issue and, again, we can manually move messages into the folder.

Any ideas you have on what else might be causing the move to folder action to fail would be most appreciated.

Thank you!

I updated my Microsoft Office 2011 and now get a connection error when trying to access my Exchange account on either Outlook or the Mail app.  I am able to access my Exchange account on a web version from the same computer.

Please advise.  Thanks!!

After a recent updated to MS Office 2011 my co-worker and I began experiencing the following issue.

Main Window of Outlook is up, previewing email. Clicking the red X in the top left it will close the window. We'll move on to a new task but when we wish to view the Outlook again clicking the Outlook icon will not bring up the Main Window.

Turning the program off and back on will bring back up the window but the moment you click close you can't bring the window back by clicking the Outlook icon from the dock.

After restarts of the program, restarts of the Mac Pro (Mid 2010, Yosemite 10.10.3), rebuild of the Identity and restoring our previous Identity (to keep our archives) we found that if Preferences > General > Hide On My Computer folders is checked we can open and close the window without issue. If we have it unchecked so we can see folders on the computer (where we maintain our email archive due to company size limits on email accounts) we can longer open and close the program freely.

Has anyone else experienced this issue?