i tried to make a new alias in outlook which accidentally deleted my main hotmail account?!?
I read on some other pages that i can recover it, but i tried and it just says "mail does not excist" but I KNOW it does!
again... I TRIED the service to reopen the account, says it doesn't excist...
Please help me - i have all my examns on it!!!
HELLO,
After three glorious days of attempting to close (Delete) my Microsoft account (*** Email address is removed for privacy ***) it seems the company just doesn't want to let me go, which to be honest is being such a pain in the backside. All I now want is for a somebody to come along and DELETE my Microsoft account and everything attached to the account.
Now before we begin with the pointless instructions as to 'How to close your account' I know how to close my account, I don't have any security setting, attached devices, I have no payments or MS points of any kind. When I type in my password to 'Close' my account I get the following message.
'Our server is having a problem. We're working to fix it as soon as we can, so try again in a few minutes.'
Okay so that's the issue your saying, Server problems, don't worry that's what I thought as well. so I did as asked and waited for like a couple of hours and tried again, same message. I tried again a day later, same message, I tried again TWO days later, same message, I tried again this morning, SAME MESSAGE. (I would also like to point out during this time I was checking the Microsoft service status online, and it stated the service was 'running normally').
So what do I actually want? Well after three days of trying to delete this account I would like a Microsoft Tech/Rep/Support Agent/Anybody, who can actually DELETE this account (*** Email address is removed for privacy ***) and it's attached accounts to just, please delete it.
Thank your for your help.
Kieran.
To help you—and only you—get back into *** Email address is removed for privacy ***, we need to verify that it's yours."
So, i clicked next and asked Microsoft to send me a security code to my alternative email account, which is also a hotmail account. However, there isn't any security code sent to my alternative email account. I have checked both the inbox and the spam folder and any other folders. I have done these steps about 5 times. There is just nothing in there.
i also tried another option which is to fill-out the questionnaire. But i could only answer a few question about my personal information and thus i was not able to submit the form.
Therefore, i chatted to 3 customer support staffs from Microsoft support, they asked me to submit a request to the team. I submitted a request yesterday and have waited for more than 24 hours. Until now i still have not got any reply from the team. So, i post a question here and hope someone can help me with. I have much important information in my email account and need to get it back urgently. Please, Help!!!!
My correct address is *** Email address is removed for privacy *** and the address it has for me and where I presume it will send the code is *** Email address is removed for privacy *** It has an extra m in it. What do I do, I do not want to lose access to my account.
Someone please help me. Margaret Morris
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