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The account has been active for several months and I added a phone back when i first created the account and entered the verification code as directed. I get a page that says that you for verifying your account, yet it still gives me the same "you need to verify your..." even if i wait several days or remove/re-add the phone number to the account
any ideas on what I'm missing?
Original Title: Over the limit notice!
There is a notice that I've exceeded my storage limit. I removed out of my SkyDrive file on my computer by enough to correct the problem but the changes do no show up in Skydrive.com. Will this eventually happen by it's self? Thanks!!
I convert the account about 2 mths ago.. from *** Email address is removed for privacy *** to *** Email address is removed for privacy ***.
When was the account renamed? - about 2 mth ago
Did the data loss occur right after renaming or was the data still there for a brief time? - yes, right after
Did you have issues logging in before noticing data loss – did you have to reset his/her password? - yes , have to reset password
Did you click on any link before the issue occurred? - no
Did you try to close/deactivate the account before the issue occurred? - I think so
Did you have issues logging in before or after renaming your account? - after renaming the account
When was the last time you logged into your account?- april
I convert the account about 2 mths ago.. from *** Email address is removed for privacy *** to *** Email address is removed for privacy ***.
When was the account renamed? - about 2 mth ago
Did the data loss occur right after renaming or was the data still there for a brief time? - yes, right after
Did you have issues logging in before noticing data loss – did you have to reset his/her password? - yes , have to reset password
Did you click on any link before the issue occurred? - no
Did you try to close/deactivate the account before the issue occurred? - I think so
Did you have issues logging in before or after renaming your account? - after renaming the account
When was the last time you logged into your account?- april
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