WLM not sending or receiving

23. December 2013 · Write a comment · Categories: livemail · Tags:

Server Error: 4402
Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00002 

I have Windows 7 64 bit, WLM 2012.

 

Tried control panel solution to repair Windows Essentials components- no changes, still does not receive or send.

Added another account - now I have two or three of everything and none of the accounts receive or send.

Tried unistall, reinstall WLM - no changes. still does not receive or send

Tried uninstall, reinstall Windows Essentials - no changes still does not receive or send

deleted duplicate account - still does not receive or send.

 

Deleted WLM account, then reinstalled WLM, and added my account again and now have two of everything, plus lost some folders and all contacts. 

 

I can send and receive on Hotmail on line, however the email folders will not sync between on line Outlook and WLM, nor will the contacts.

 

Did an "SFC /SCANNOW and no problems were found. 

 

when I click on ? in WLM, it brings me to Windows Movie Maker q and a on the web.

 

tried regedit solution given to similar problem (delete key "ssl.live.com_MBI_SSL) - there is no such key on my computer in "Computer\HKEY_CURRENT_USER\Software\Microsofwindows Live\Communications Cl9ients\Shared\Policies"

 

Did another system restore today and now have three of everything.

 

Please help.

 

HELP.

  

Please advise.  I have many emails that are important to my work.   thank you.  Lu

 

 

Took my email address away

23. December 2013 · Write a comment · Categories: livemail
all I wanted to do was update my profile and clicked on phone number. I forgotten that old information and the code I needed was sent to an old number. message was I would be locked out for 30 days. I desperately needed into my email so made an alias so maybe I could get into it.  Then I figured out my old information and set it all right. I go to get into my email address and set it back to my original address and it says my msn email can not be primary. I have had that email address  for 15 years. It identifies who I am on so many accounts its like losing my drivers license. HOW DO I GET MY MSN ADDRESS BACK. I did not give Microsoft permission to take my primary email away help

Took my email address away

23. December 2013 · Write a comment · Categories: livemail
all I wanted to do was update my profile and clicked on phone number. I forgotten that old information and the code I needed was sent to an old number. message was I would be locked out for 30 days. I desperately needed into my email so made an alias so maybe I could get into it.  Then I figured out my old information and set it all right. I go to get into my email address and set it back to my original address and it says my msn email can not be primary. I have had that email address  for 15 years. It identifies who I am on so many accounts its like losing my drivers license. HOW DO I GET MY MSN ADDRESS BACK. I did not give Microsoft permission to take my primary email away help

Problem with Live mail contacts

23. December 2013 · Write a comment · Categories: livemail · Tags:

I connected with Skype so I could chat with Skype contacts from Live mail. When I did I ended up with 101 more contacts that are all phone numbers. It says network for each number. I am unable to delete any of them I uninstalled windows live and deleted every file I could find and I even went back to an earlier restore point but when I reinstalled window essentials the phone numbers still appear. Where are these numbers coming from and how do I get rid of then?


Problem with Live mail contacts

23. December 2013 · Write a comment · Categories: livemail · Tags:

I connected with Skype so I could chat with Skype contacts from Live mail. When I did I ended up with 101 more contacts that are all phone numbers. It says network for each number. I am unable to delete any of them I uninstalled windows live and deleted every file I could find and I even went back to an earlier restore point but when I reinstalled window essentials the phone numbers still appear. Where are these numbers coming from and how do I get rid of then?


windows live mail

22. December 2013 · Write a comment · Categories: livemail · Tags:
  I am 80 yrs old & after having windows xp home for yrs my son got me a new PC as mine had crashed. It came w/ windows live mail, which I have figured out how to send & receive mail, but I can't figure out how to save an email to my Documents as I could do w/ the old software. I am a totally disabled Korean War Vet & receive a lot of mail from old svc. buddies that I want to save.It has windows 8 for the operating system. Please help meas I am deperate. I called Microsoft & they wanted $99.00 for a tech to help. I can't even find a web site to help w/ Windows live mail.  Thank You 

Server error: 3207 Windows Live Mail Error ID: ox8DE00006

22. December 2013 · Write a comment · Categories: livemail · Tags: ,
Hello, when I use the program PAINT and try to send an email I get the aboe message.  It then states: FOR SECURITY REASONS THIS EMAIL ACCOUNT HAS BEEN TEMPORARILY DEACTIVATED ~ eneter Code after Close.   (I never get any Code after closing?

Please can someone help?
Jane

Windows Live Mail Problems

22. December 2013 · Write a comment · Categories: livemail

Recently moved from FL to SC.  Provider in FL (Brighthouse) was notified and that service was cancelled.  We now have a new provider (Time Warner) in SC. 


We are unable to delete the FL Provider's email address from our live mail.  As a result, whenever we send an email, we MUST enter the entire SC email address, rather than it being an automatic step.  It also does not pick up in our address book.  We have tried but cannot find out how to get rid of the old providers address from our book. 


As a matter of fact, we are unable to find out how to edit/delete any of our present addresses listed.  When someone notifies us of a change, we must add a new contact but are unable to get rid of the old one.  How can we accomplish this please???


We HAVE registered our new email address with Windows Live Mail.  WE would appreciate any help you could provide to us.

Windows Live Feedback:

22. December 2013 · Write a comment · Categories: livemail · Tags:

Windows Live Feedback: by Tom (aka Reallyoldguy)

 

Gentlemen,

 

For nearly three years Windows Live Mail has not reliably been able to forward emails that have pictures interspersed with the email text. The result is that the structure of the email is altered to such a degree that the overall email message is lost. This has led to much disappointment, frustration, anguish, and even hostility amongst many many Windows Live Email users. We feel as if we are being completely ignored and abandoned by Microsoft. Many have indicated that they changed from Windows Live Mail to some other non Microsoft email client. That is a shame.

 

 I believe the Microsoft Forum Moderators  have not, will not, or cannot rectify this issue.

 

Microsoft, the ball is in your court. Can you, and will you fix this? If not, please tell us. Is there going to be an upgrade to Windows Live Mail? Is Windows Live Mail going to be replaced with a new improved email client? Is Windows Live Mail dying an unnatural death? Please tell us something. Please tell us anything.

 

The following are responses from Microsoft Forum Moderators. This is only a small sampling, typical, but by no means complete. Does anyone from Microsoft browse the Microsoft Community Forums? If Microsoft does, there is no indication that this is happening.

 

January 05, 2011   Jomary M replied                    

            We are currently investigating on an error that customers encounter when forwarding e-mail with embedded pictures.

 

January 26, 2011   Jomary M replied        

            This is a known issue in Windows Live Mail.

 

April 25, 2011   Glenn M replied                

            . . . The product team is still working on a fix . . .

 

December 27, 2011  Lanie_P. replied

            I already forwarded this issue to Windows Live Team.

 

February 2, 2012  Gwyneth_A replied

            I escalated your issue to our Windows Live Team for further investigation.

 

February 6, 2012  Glenda_A replied

            Your issue has now been escalated to a senior support analyst.

 

March 13, 2012  Merelyn_U replied

            I will now escalate this issue to our Experts.

 

March 16, 2012  Kathrina_G replied

            We already escalated this issue to our Senior Support Analyst. Please stand by for any updates.

 

March 27, 2013  Roniel_D. replied

            It appears that only specific images or emails are affected, likely due to the encoding used by those mail apps and we are still working on this one on how we can resolve this on Windows Live Mail future releases.

 

May 7, 2013   Andreo Paulo_D replied

            I have escalated your concern to a Higher Support Group.

 

May 9, 2013  Leonard_Su replied

            We really appreciate your efforts and patience in trying the troubleshooting steps. We will forward this issue to our Support Specialist.

 

June 4, 2013  Ronaldo R. replied

            As of now, our Support Specialists are still in the process for carefully investigating the issue.

 

June 21, 2013  Leilani P. replied

            I would like to inform you that I will be escalating your issue to our Support Specialist . . .

 

July 1, 2013  Cesar_E. replied

            As of the moment your query is being handled by our Product Specialist.

 

July 1, 2013  Garry_V replied

            Please be informed that our Product group is already aware of this issue and they are working to fix this problem.

 

July 10, 2013  Helene_C replied

            Thank you for your cooperation. I’ve escalated your issue for investigation.

 

July 14, 2013  Francis_S  replied

            We would like to inform you that we have re-escalated this issue to our Support Specialists . . . .

 

July 20, 2013   Dhenz S. replied

            We greatly appreciate your time and effort for providing additional information about the issue. This really helped our Support Specialists to speed up the process of their investigation.

I will now forward this to our Support Specialists and to set your expectation, there's no definite time frame for this to be resolved but rest assured they're currently working on regarding this matter.

 

 

July 29, 2013  Roniel_D. replied

            We've verified that this is a known issue due to the original formatting of the image before it is forwarded.

 

July 30, 2013  Richard Jordan_ replied

            I forwarded the file to our Support Specialist for further investigation of the issue.

 

August 1, 2013  Roniel_D. replied

            We've verified that this is a known issue due to the original formatting of the image before it is forwarded. We've escalated it to our Product Specialist . . .

 

August 27, 2013  Roniel_D. replied

            We've verified that this is a known issue due to the original formatting of the image before it is forwarded. We've escalated it to our Product Specialist . . .

 

 

Could you please have someone with responsibility for Microsoft respond to this issue?

 

Tom (aka Reallyoldguy)

 

FYI:  A typical thread:  WLM Pictures Could Not Be Found. - Microsoft Community

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