Windows Live mail will not allow Excel files.  I can't open them or use them or even copy them to another directory.

How can I get Windows Live Mail to allow Excel files?

Windows Live mail will not allow Excel files.  I can't open them or use them or even copy them to another directory.

How can I get Windows Live Mail to allow Excel files?

Hi,  I tried to send email to a friend and received the following message.  I cleared the email from my outbox and tried to send a message to myself and now continuously receive this same message.  I use a public library as my email service provider.  I even tried closing down the Windows Live Mail and reopened it, but only receive this message.  Can you please help me?  The Port 465 is the correct port for my outgoing mail, so nothing is wrong with the configuration.  Thank you so much. 

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for '*** Email address is removed for privacy ***', please contact your email service provider.

Subject 'test'
Server Error: 554
Server Response: 554 5.7.1 Service unavailable; Client host [69.117.42.10] blocked using cbl.abuseat.org
Server: 'smtphost.suffolk.lib.ny.us'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 465
Secure(SSL): Yes

I'm no great expert, but from time to time I try to help my brother-in-law (nice guy but with the technical expertise of a fencepost).  He is a real old-timer, running Windows Mail (not Windows Live Mail) on a Vista PC.  He doesn't always receive emails that I (and reportedly some others) send to him, and I've been unable to work out why.  For example, I answer his emails to me using 'Reply' which I assume guarantees that there is no error in his address; and  I don't receive any 'failure to deliver' feedback messages, except his verbal ones!  So far as I know, he has no problem with sending emails.

Rather than try to tinker with his creaking email client I thought it might be better to move him to Outlook in the hope of removing this baffling symptom.  However, when I started down that route I was immediately asked for (his) Microsoft account password, which produced a new problem; he vehemently denies having any such thing.   Now I suspect he must have set up an account somewhere along the way, possibly years ago, but I'm afraid he just doesn't recognise the question.

So there seem to be 2 possible ways I can help him.

  • One is to try solving the mystery of the failure to receive emails in his present setup.  Is this a known problem with Windows Mail?  (I assume it is no longer supported)
  • The other is to persist in setting up Outlook as his email client, which means somehow getting round the admin problem of no recorded Microsoft account.  I'm sure MS themselves could help with that aspect, but is it worth it - is the likely cause deeper, so that moving to Outlook wouldn't improve matters?

    Any suggestions welcome.
I have folders that I place certain emails to keep - today when I went to check on my email the folders and all of the content were gone, not only from my inbox, sent etc but also from all of the folders I created to hold emails for particular subject matter! - this is the second time this has happened since August 2013 when I bought my new computer and started using Windows Live Mail - can anyone tell me what is causing this and how it can be prevented in the future?

Hi,

I have just downloaded your WL update to 12 from WL11, it will now not send messages, they are stuck in the Outbox, yes, I have tried all the above without  fix, see error below:

The message could not be sent because the server rejected the sender's email address. The sender's email address was '*** Email address is removed for privacy ***'.

Subject 'Test'
Server Error: 550
Server Response: 550 5.1.0 Authentication Required
Server: 'mail.bigpond.com'
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 25
Secure(SSL): No

I tried to send email to myself, obviously there should not be any issue with this, I can send emails on my smart phone also, so definitely not email adress.

Please help.

Phill

Split from an unrelated thread   

I had a Windows Essentials update on Friday, 21/2/2014, since then I can't success my mails in storage folders, over 1000+ mails dating back over 10 years, I can see the folder, see the message header, but can't access the body of the message, when I click on it I get the following pop up box

"A problem occurred while trying to open this message"

"A problem has occurred, please try again"

My inbox is OK, as is my sent items folder, just the storage folders.

I'm running Win 8

Please help!

thanks

Nick

After working 2.5 hours last Thursday, Microsoft finally got my Windows Live Mail 2012 to work, or so I thought. I get the mail ok, but I can't send any out. I keep getting different error messages and no mail will go out. How do I finally get this program working so that I can get the mail as well as send it out?
After thinking I had installed windows essentials (but cant find it) windows live mail icon disappeared and got an error msg that said my corrupt calendar was corrupted and would not allow windows live mail to open. Have not found a way to fix it. Whats up

I use Windows Live Mail. I have a Gmail account. I have received an e-mail that has the subject line “Documents Attached” I use Windows 7. I believe this e-mail is infected. Whenever I delete it and then empty the trash folder it comes back. The person is on my blocked list and the e-mail comes to the spam folder, which is where it re-appears after being deleted from the trash folder.