Question about Outlook Express

We recently upgraded our work computer from W8 to W8.1 and along with several other issues we are unable to use our WLM 2012 to receive or send email from our Comcast connected *** Email address is removed for privacy *** email address.

We have attempted several methods to correct the problem including uninstalling/reinstalling, creating a new account in WLM -- all of which has not corrected the problems.

We are able to access the email through the Comcast website and temporarily through an Outlook 2013 365 connection.  Because we do not desire to allow our employees to access the whole Comcast account for obvious reason we need a program like WLM 2012/O 2013 to give them that access. 

We are using port 25 for our SMTP outgoing mail server (smtp.comcast.net) and port 995 for our POP3 incoming mail server (mail.comcast.net) using SSL for both.

The standard answer I've received from Microsoft Support has been Windows Live Mail 2012 is not supported for use with W8.1.  Yet I'm typing this on a W8.1 computer and have been using WLM 2012 for over a year now.

Any assistance would be appreciated.

A problem with sending e-mails with Windows Live 7 has turned into a nightmare. My internet provider tried for hours last night to resolve this, which ended with trying to close and re-open my account. Now all my folders & important e-mails have been "lost" or deleted.

I have tried desperately to get them back.  I have gone to my "computer" and found windows live, right clicked and found "restore previous version" but the restore button is grey and can not be used. I could only copy and put that version in a folder, but can't do much else with it or see the e-mails. While it was copying it showed 563 e-mails being transferred which sounds about right but I cannot view them.

What can I do now?

The error message I receive is, "A problem occurred while trying to open this message. A problem occurred, please try again." No error code number just a yellow triangular box with an explanation point. My internet provider tried for hours last night to resolve this. We checked and unchecked boxes, tried different port numbers etc. This error occurs when I try to reply, forward or start an email message. It does not even attempt to do the motion of sending or go in my outbox.

HOWEVER, I now have an even larger problem......I was advised to close and re-open my account and moments after I started I realized all my e-mails were also being deleted. I have tried desperately to get them back.  I have gone to "computer" and found windows live, right clicked and found "restore previous version" but the restore button is grey and can not be used. I could only copy and put that version in a folder, but can't do much else with it or see the e-mails. While it was copying it showed 563 e-mails being transferred which sounds about right but I cannot view them.

Help!!!

(Also.....I've been having other issues. The dolby audio turns off and has to be re-clicked to on. My HP C510 estation printer could not be recognized by my computer, the troubleshoot code stated I needed to install the driver when it was already installed. I tried countless fixes for that too and finally did a system restore a few days ago. My printer now works consistently but the audio was off again this morning!)

Hello Ms or Mr Programmer,

THIS program CANNOT be CLOSE whenever I click to " Windows Live Mail ".

Please HELP!!!!

Whenever I try to PIN THIS PROGRAM by showing it @ my DESK TOP SHORT-CUT ( as previously ), all I get is the box which says " The procedure entry point _ctrCreateSymbolicLinkW could not be located in the dynamic link library MSVCR110.dll.

& I also encounter a difficulty in CLOSING THIS ICON whenever it appears repeatedly!

I will be deeply grateful if U could RESET " Windows Live Mail " REMOTELY for me OR suggest ' How best I can RESET & PIN THIS Program @ my Desktop Menu '.

Thank you.

Sincerely,

Patrick

Our inbox in windows live mail has disappeared and we are no unable to send or receive emails. can anyone help?

I tried setting up a new account but the following message appears. Unable to send or receive messages for the Talktalk (hocksfam) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR Authentication failed.
Server: 'mail.talktalk.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No