Question about Outlook Express

My computer was recently infected by a malicious virus. It was cleared of the virus, but I seem to have lost my Windows Live Mail. I'm being asked for a password but it won't accept it when I enter it. So, I can't send or receive email. In addition to that, all my folders/old emails are gone.

This is the error message when I tried to send a message:

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Subject 'Test'
Server: 'smtp.sbcglobal.yahoo.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 465
Secure(SSL): No"

Here's the message when I try receiving email:

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Subject 'Test'
Server: 'smtp.sbcglobal.yahoo.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 465
Secure(SSL): No"

Help!

I created a folder in my mail account. It is not listed under the Storage but under my actual mail account. I actually created several folders there.

I deleted one of those folders today, but when I click on my "Deleted" folder, that folder is not inside. Where did that folder go? 

I want to know because it had many, many emails inside it and I meant to empty the emails first and then deleted the folder, but I got ahead of myself. It's not the end of the world, but now that it's come up I'd like to know where those "deleted folders" go. I could find them in my old Windows Mail but can't find them in this Windows Live Mail. 

Thank you

Hi,

I am unable to receive emails from my mom's email address @rediffmail.com (india) on my live.in email address. There is no NDR or bounce back, it simply vanishes.

I have been through my rules and its not under Junk or blocked senders (for heavens sake, its my moms address and I have received emails before!)

IE/Windows doesn't matter, as this is to do with any OS/browser combination.

I am surprised, because I can get the same email on my outlook.com alias email !! 

Any suggestions ?

Many thanks,

I have just installed Windows Live Mail 2012 and every incoming message has the word 'Viagra' as the first word in the title.

How do I stop this happening please?

However, a new problem has arisen: I have folder issues.  My personal folders are all intact, however, the "Sent" folder is missing in WLM and I need it back.  There is a folder in WLM called "Sent Items" which has absolutely nothing in it.  Even when I send new mail, nothing is ever put into this folder.  If I log in via webmail, I have both the "Sent" folder with all my sent email and the "Sent Items" folder which has nothing in it. 

Also, I have some duplicate folders.  For instance: WLM has "Junk email" and "Junk E-mail," but webmail has "Junk" and "Junk E-mail."  I believe prior to this problem my junk folder in WLM was called simply "Junk." The spam emails are currently arriving in the "Junk email" folder.

Finally, in WLM I have a "Deleted items" folder but in webmail it is called "Deleted."  When I delete an email in WLM it goes into the "Deleted items" folder and in webmail it goes into "Deleted."

This all happened after error 0x800488EB error was resolved by MS.

I am using Windows 7, Windows Live Mail 2012, and this is an MSN account via HTTP.

Thank you,

Debbie