I am working with WLM 2011 and using an IMAP server.  Occasionally, I create new folders or rename or delete old folders.  When I use WLM to reset my folders (Accounts | IMAP Folders | Reset list), I usually lose my inbox in WLM.  I have been using the procedure below to recover the inbox (suggested on this forum) but this is time-consuming and often it doesn't work.  Does anyone have a better solution?

Solution:-

  1. Make sure you are connected to the internet and ideally have a broadband connection as you are about to download all the messages currently held on your Hotmail account.
  2. Check your Hotmail account to see that it has all the folders and sub-folders that seem to be missing in Windows Live Mail.
  3. Back in Windows Live Mail (WLM), at the top left is a little mail icon (just to the left of the Home tab). Click on the down arrow, select Options  and Email Accounts.  Select (HIghlight) the account that you have the problem with and click on Remove then Close. That account has now been removed from WLM.
  4. Go to the little mail icon again and choose Options and Email Accounts  and this time select Add  at the right hand side Selcet Account Type>Email Account>Next and then in Add your email accounts  add the details asked for and check whether or not to make this account the default. Click Next.
  5.  Now you should have your account back in the left hand side of the WLM program. Click on the Home tab, click on the down arrow next to Send/Receive  and hit Update All  to sychronize the program with your account.
    Now all the folders and sub-folders should be showing.

Split from this thread.



You asked whether you can remove the outbox. The answer is No, you can't, because it's one vital stage on a message's way to the intended recipient. All messages you send go to the outbox. How long they stay there depends on your settings. Most users optto Send messages immediately, so if everything is working as it should, you won't notice the message in the outbox because it will only be there for a second or two.  

In your case, something is causing a problem with passing messages from the outbox to your ISP's mail server. There are any number of reasons why this might happen, but there will normally be an error message to indicate where the problem lies. To troubleshoot, then:

  1. Click Work offline. This will release the program's handle on any message it's trying to send.
  2. Click on Outbox in the folder pane, then remove any unsent messages from it. Make sure that you can see all messages: on the View tab, click Filter messages and select Show all messages.
  3. Start a new mail message (Ctrl-N) and address it to yourself. Give it a meaningful subject like Test 1 so that you can distinguish it from other test messages that you might have to send. Write a few words in the body of the message. If you have more than one account, check that the right one is showing in the From box to the right of the To... box.
  4. Click Send. You will of course have to click Go online to be able to connect to your ISP.

What happens?

  • If you see an error message, please click on it to select it, then use right-click to copy it and paste it into your reply here.
  • If you don't see an error message, do you see Error  in the bottom right-hand corner of the window? Click on it to open the send/receive progress window. Error messages will be on the Errors tab.

When viewing your message list, press Ctrl-Shift-O for Options. You'll find this one on the Send tab.

Look here for the outbox:

I followed the steps above and here's the message that I received...................................................

The connection to the server has failed.

Subject 'test2'
Server: 'smtp.charter.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060

The problem began after I'd been using POP3 for years so WLM support said that I should be using IMAP but it didn't help; it hasn't worked for 4-5 months now.

Is there a way to recall a sent e-mail via livemail before the receiving party has read the e-mail?
why does attaching photo files cause the email to be unable to be sent. message come up " delete attachment and try sending again". This does not work and sometimes the whole email system stops and only clears when I have deleted all the message.

I spent an hour composing a difficult email and just as I sent it my internet connection failed so it was sat in the out box.

When I restarted the computer later it was still in the out box but in Windows Live Mail the message "Message cannot be found" along with "the contents of this message cannot be found"

Is there any way of getting the message displayed or is it lost forever

I tried restarting and also a previous restore point but no luck

Split from this thread.

Well, it's back again.  My last email was 01/27/2015.  What do I do now?

Unable to send or receive messages for the Msn (j_mcdan4) account.

Server Error: 0x80048849
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x80048849

Hello,

I use Windows live mail on three devices - a Surface Pro on Windows 8.1 Pro, a Sony Vaio with Windows 8.1 Pro and a Nokia Lumia Windows phone.  Though my inbox synchs on all three devices, my sent emails do not. On Windows 7, I could chose an advanced setting and click 'save sent emails to server.' No matter how hard I look, I can't find this advanced option within Windows 8.1 or on my smartphone.  Additionally, I seem to have multiple sent folders, some as sub folders within the inbox, others as folders of the same heirarchy as the inbox.  Needless to say, this is confusing and annoying.  Can you please help?

Thank you.

will there every be a windows live mail 2015 or 16, i love live mail, or will i have to upgrade to office 365 business? Help!! =)
It is rather more basic. I had Outlook on my desktop, but it suddenly stopped me accessing and even from logging on to the machine. So I uninstalled it. Question is, how do I reinstall? I find the on-line version not good, and the Windows 8 very poor.

This problem started this morning  i could send email yestarday so i guess this started today

Server: 'eu72.hostblast.net'
Windows Live Mail ID error: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Da
Socket Error: 10061

I changed ports, tried everything that i could find on google but i still get that error and can't receive or send email

Please help cause i need my email for work.

Ty