Original title: folder content missing

I did the recent update on my computer following an email from windows for my .live account and today realised that the content of my folders is missing. I have so much info in these folders that I can not begin to explain how much this will effect me.  how do i get the content of these folders back

We received the following information from *** Email address is removed for privacy ***:

In a few weeks, we will be making some changes to our email services that might impact your @outlook.com, @hotmail, @live or @msn email account. These changes will prevent your email from being delivered to the Windows Live Mail 2012 application that you use.

In order to continue using Windows Live Mail 2012 to send and receive email for your account, you need to install the latest update published here. (http://communication.microsoft.com/Key-6859401.C.rX5s.N.K4.-.DhhQrm)

We repaired Windows Live Mail with the indicated download. The repair causes Live Mail to fail with the following message:

Windows Live Mail has stopped working

A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available.

Please advise. The error seems to occur while Live Mail is updating the calendar.

I have been trying since November 28, 2015 to get into my live.com email account.  It always takes me directly to outlook mail (preview) page.  I have spent over 12 hours doing online chat with Microsoft Tech and each one keeps sending me to another with different service request numbers.  Each person has me repeat the same issue and I am totally disgusted with Microsoft help!  I am losing money, as this email account is where I get rewards for doing surveys.  They've all told me the emails from that account would be automatically transferred to Outlook.  NOT!!!  Does anyone have an answer and can help me?  I am so disappointed in Microsoft - I thought they were a top notch company and instead, I am getting passed around and there seems to be no one who can resolve my issue. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
When I go to settings/advanced updates - the update is not even shown as having been installed. I installed it on 12/12 and WLM does not download email any longer. I want to uninstall this update and get WLM 2012 back to where it was.
Hi. I installed the required update for WLM 2012 on my Win 10 machine and it's been quite a hassle. After I first installed,  WLM would open then immediately crash. Based on a suggestion I saw on a google search, I set WLM to run in Win8 compatibility mode. That solved the crashing problem, but now every email I open has a security warning header, and most don't include images. I've been hitting the "add to safe sender's list" but next time I get something from the same sender it's still the same. I looked in the Safety Options, but didn't see anything that would fix my problem, except for Low Security or No Filtering. That seems a little extreme, I'd like to get back to my previous experience (prior to the KB3093594 update) Does anybody know how?

The patch to upgrade Windows Live Essentials 2012 is named "d-mail.msp".

This will not run or open.  This file also is not in the windows 7 known file extensions so I could not associate this extension to Windows Live. 

How can I install this patch? 

Thanks for any input,

Henry

I have seen the posts on this subject and they are the typical reinstall, try this, etc.  I'd like to see something more definitive.  I didn't see where these suggestions solved anyone's issue, although I may have missed it.

I am referring to the following email (see excerpt):

"In order to continue using Windows Live Mail 2012 to send and receive email for your account, you need to install the latest update published here."

Restoring the system to the previous check point removes the issue, but it, of course, also removes the patch.  Does anyone have a suggestion?  I am running WLM 2012 Build 16.4.3528.0331.  I can't find anything on Microsoft.com about the current build.

Thanks.

I've just received notification from Microsoft that they will no longer support Windows Live Mail 2011 but  if you have Windows Live Essentials 2012 you can continue to use it if you install the latest update which they publish. As I'd like to continue using Windows Live Mail (whatever version) wouldn't it be possible to upgrade WLM 2011 to WLM 2012 and then just install the latest update over that? Would my data and configurations be saved as is?  

Thank you, 

I've just received notification from Microsoft that they will no longer support Windows Live Mail 2011 but  if you have Windows Live Essentials 2012 you can continue to use it if you install the latest update which they publish. As I'd like to continue using Windows Live Mail (whatever version) wouldn't it be possible to upgrade WLM 2011 to WLM 2012 and then just install the latest update over that? Would my data and configurations be saved as is?  

Thank you, 

Hi, 

I just installed the Update for Windows live (KB3093594), tried installing it after having uninstalled my current Windows Live, and received this error:

"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded  exists on your computer and that you have the correct upgrade patch."

Could anyone tell me how I can re-install my Windows Live Mail and get this update installed?

Thanks,

R