Question about Outlook Express

This may be a bit difficult to describe, so please bear with me. I'm having trouble with WLM. There are messages in my inbox that I am unable to delete. I can't open them and a line appears through the Subject and Sender, as well as a red X on the envelope icon. In addition, I often get a message indicating the email message is "No longer on the server." 

Any help would be greatly appreciated.

This may be a bit difficult to describe, so please bear with me. I'm having trouble with WLM. There are messages in my inbox that I am unable to delete. I can't open them and a line appears through the Subject and Sender, as well as a red X on the envelope icon. In addition, I often get a message indicating the email message is "No longer on the server." 

Any help would be greatly appreciated.

Original Title: Windows Live Mail Help

This may be a bit difficult to describe, so please bear with me. I'm having trouble with WLM. There are messages in my inbox that I am unable to delete. I can't open them and a line appears through the Subject and Sender, as well as a red X on the envelope icon. In addition, I often get a message indicating the email message is "No longer on the server." 

Any help would be greatly appreciated.

Hi,

We are using Windows 10 and Windows Live Mail Version 2012 (Build 16.4.3528.0331)

Yesterday, we started seeing a problem when trying to open some of our emails.

A pop-up message stated:

"A problem occurred while trying to open this message. A problem has occurred. Please try again."

If we looking in the Windows Live Mail log we see this detail each time:

[16:13:46.42] 1f0c                 Mail:            Zone_MailChk ERROR: (note.cpp:2771), failed with 0x800C006C 
[16:13:50.08] 1f0c                 Mail:            Zone_MailChk ERROR: (note.cpp:2771), failed with 0x800C006C

We can open some emails ok.

After reading the forums, we ran a SFC and DISM but they came back clean:

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:Windowssystem32>sfc /verifyonly
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

C:Windowssystem32>Dism /Online /Cleanup-Image /CheckHealth
Deployment Image Servicing and Management tool
Version: 10.0.10586.0
Image Version: 10.0.10586.0
No component store corruption detected.
The operation completed successfully.

C:Windowssystem32>Dism /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 10.0.10586.0
Image Version: 10.0.10586.0
[==========================100.0%==========================]
No component store corruption detected.
The operation completed successfully.

C:Windowssystem32>

Please can anyone advise what might be wrong?

Thanks!!

Hi,

We are using Windows 10 and Windows Live Mail Version 2012 (Build 16.4.3528.0331)

Yesterday, we started seeing a problem when trying to open some of our emails.

A pop-up message stated:

"A problem occurred while trying to open this message. A problem has occurred. Please try again."

If we looking in the Windows Live Mail log we see this detail each time:

[16:13:46.42] 1f0c                 Mail:            Zone_MailChk ERROR: (note.cpp:2771), failed with 0x800C006C 
[16:13:50.08] 1f0c                 Mail:            Zone_MailChk ERROR: (note.cpp:2771), failed with 0x800C006C

We can open some emails ok.

After reading the forums, we ran a SFC and DISM but they came back clean:

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:Windowssystem32>sfc /verifyonly
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

C:Windowssystem32>Dism /Online /Cleanup-Image /CheckHealth
Deployment Image Servicing and Management tool
Version: 10.0.10586.0
Image Version: 10.0.10586.0
No component store corruption detected.
The operation completed successfully.

C:Windowssystem32>Dism /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 10.0.10586.0
Image Version: 10.0.10586.0
[==========================100.0%==========================]
No component store corruption detected.
The operation completed successfully.

C:Windowssystem32>

Please can anyone advise what might be wrong?

Thanks!!

A few weeks back I received an email from Microsoft asking me to apply a patch (KB3093594) if I wanted to continue using Windows Live Mail 2012 on Windows 7.  I updated.  Today I realized mail on the default email account (I use several on WLM) was not syncing.  I found some information that said the original patch was bad and applied the newest version.  But my main account is still not syncing.  This is all I could find:

http://www.infoworld.com/article/3016851/microsoft-windows/microsoft-reissues-botched-windows-live-mail-2012-patch-kb-3093594.html

Please fix this ASAP.

A few weeks back I received an email from Microsoft asking me to apply a patch (KB3093594) if I wanted to continue using Windows Live Mail 2012 on Windows 7.  I updated.  Today I realized mail on the default email account (I use several on WLM) was not syncing.  I found some information that said the original patch was bad and applied the newest version.  But my main account is still not syncing.  This is all I could find:

http://www.infoworld.com/article/3016851/microsoft-windows/microsoft-reissues-botched-windows-live-mail-2012-patch-kb-3093594.html

Please fix this ASAP.

Original title: David Evans

Since refreshing Windows 10 I have lost all history of Windows Live Mail   Inbox or Sent Items particularly