Question about Outlook Express

I have setup my e-mail accounts with Windows Live Mail 2012 but I cannot save my individual e-mail account passwords even though the save passwords boxes are checked. It used to work fine before I got a trojan virus and had to reload the whole Windows 10 system back in the computer. I have tried also reloading Windows Essentials 2012 from scratch and the e-mail accounts several times to no avail.

Can you enlighten me as to why I cannot save these individual e-mail account passwords and how to fix the problem?

Lorne Piccolo

I moved to WLM 2012 in 2013, and it wiped out thousands of my old messages.

I updated to Windows 10 on my main desktop.

I want to continue to use WLM 2012 on this machine, as well as my Windows 8 second desktop.

Does this absolutely incomprehensible message and subsequent gongshow mean I HAVE to do something to continue to use WLM 2012 on Windows 10?

What exactly do I need to do?

How do I back up all the content on WLM 2012 so that it can be retrieved (and not automatically synced and messages erased if MS screws this up again?)

One last question. I read that OUTLOOK, the program bundled with Office 365 is like the old Outlook Express, and like WLM 2012 in how it displays and stores messages and folders from multiple Hotmail, outlook and gmail accounts. When I try to open it from my Windows 10 App files, it just freezes and crashes. Is this a viable option to WLM 2012? I am HAPPY to pay for a good, reliable mail program that stores all my old emails both on my hard drive and in the online email accounts.

I have WLM 2012 on Win7 (which I am going to stick with) using a Hotmail account and a Virgin POP3 account.  The Virgin account has got ticked the "Leave a copy of messages on server".   Presently still with Outlook.com pending upgrade to Outlook Mail (Preview).  When the upgrade happens I know that I'll have to change the Hotmail account settings to IMAP, etc.  I hope I am right in thinking that the Virgin account will continue to send and receive mail as now without any settings changes.  Please can an expert confirm/advise.

I have WLM 2012 on Win7 (which I am going to stick with) using a Hotmail account and a Virgin POP3 account.  The Virgin account has got ticked the "Leave a copy of messages on server".   Presently still with Outlook.com pending upgrade to Outlook Mail (Preview).  When the upgrade happens I know that I'll have to change the Hotmail account settings to IMAP, etc.  I hope I am right in thinking that the Virgin account will continue to send and receive mail as now without any settings changes.  Please can an expert confirm/advise.

For the longest while now, I haven't been able to send or receive emails to my work email via the windows mail icon in my taskbar at the bottom of my screen. This started shortly after I had downloaded windows 10. I did everything I can possibly think of to get it to work and I still keep getting this message ...

Unable to send or receive messages for the Live (Amanda-Page) account.

Server Error: 3219
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00005

This is in the error tab. I have an issue with the task tab too it tells me...

Check for new messages on 'Live (Amanda-Page)'          Warnings

This is accompanied by a caution sign in the shape of a triangle in front of it. This is also after NUMEROUS times that this thing has not let me log in and keeps telling me that my password is wrong or just doesn't respond to my password and pops up the sign in thing again. I don't know what else to do. I have tried uninstalling and reinstalling and everything else. It seems with every new patch or update, this system freaks out and doesn't work, not to mention I'm having an issue with skype and the taskbar not responding to right clicking and my windows button not responding to my left clicks either. So this is one of the many headaches I have. I NEED this email for work, for resumes for contact, for all of it. It works fine when I have to actually log in on the web browser, but it is easier for me to check my email with the live button. Can someone help me with this, I am at a loss here. 

For the longest while now, I haven't been able to send or receive emails to my work email via the windows mail icon in my taskbar at the bottom of my screen. This started shortly after I had downloaded windows 10. I did everything I can possibly think of to get it to work and I still keep getting this message ...

Unable to send or receive messages for the Live (Amanda-Page) account.

Server Error: 3219
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00005

This is in the error tab. I have an issue with the task tab too it tells me...

Check for new messages on 'Live (Amanda-Page)'          Warnings

This is accompanied by a caution sign in the shape of a triangle in front of it. This is also after NUMEROUS times that this thing has not let me log in and keeps telling me that my password is wrong or just doesn't respond to my password and pops up the sign in thing again. I don't know what else to do. I have tried uninstalling and reinstalling and everything else. It seems with every new patch or update, this system freaks out and doesn't work, not to mention I'm having an issue with skype and the taskbar not responding to right clicking and my windows button not responding to my left clicks either. So this is one of the many headaches I have. I NEED this email for work, for resumes for contact, for all of it. It works fine when I have to actually log in on the web browser, but it is easier for me to check my email with the live button. Can someone help me with this, I am at a loss here. 

I got the message below in one of my Outlook.com inboxes. The last time this happened, in 2013. WLM deleted thousands of my precious old emails, causing me huge personal stress, business and other serious issues, even removing them from my hard drives. I had recycled all my old computers, so couldn't even retrieve them from there. The whole idea of using a "cloud based" service is that it provides safe, reliable permanent storage - which I was and am paying for, and am happy to continue paying for. It almost gave me a stroke last time - I lost important documents and photographs forever, because I relied on Microsoft. I still do. WHAT IS THIS ALL ABOUT? Is this for real?

If I follow their recommendation and go to the Windows 10 Mail app, which I have already tried on one computer, it does not transport over the thousands of messages in my folders. I tried syncing a couple manually, and it did not work. Is Microsoft going to blow up my life again, and kill me with this stress?

If I back up the AppData storage file folder that supposedly holds all the messages onto a new external drive, if WLM doesn't work, it will probably delete it the moment I try to connect the drive, or it will not be usable.

Here is the message. I did not, and will not click on the link or update anything until I have reasonable assurance that it won't destroy my files again, and then go sync out every machine that has the messages stored.

Important information about your email service

Dear user,

In a few weeks, we will be making some changes to our email services that might impact your @outlook.com, @hotmail, @live, or @msn email account. Those changes will prevent your email from being delivered to the Windows Live Mail 2012 application you use.

In order to continue using Windows Live Mail 2012 to send and receive email for your account, you need to install the latest update published here.

If you use Windows Live Mail 2012 on Windows 8, Windows 8.1 or Windows 10, we recommend that you switch to the built in Mail app in Windows to stay connected and get the latest feature updates on Windows 8, Windows 8.1, and Windows 10.

Windows Live Essentials 2009 and 2011 are not supported anymore, and you will need to update to Windows 8/8.1 or Windows 10 and use the Mail app, or use www.outlook.com. To learn more about the Mail app, please click here.

We also recommend all Windows Live Mail users on Windows 7, Windows 8, and Windows 8.1 to upgrade to Windows 10 and use the built in Mail application to stay connected and get the latest feature updates.

We suggest saving this email so you can refer to it later.

Thanks for your understanding and continued use.

Sincerely, The Outlook team

Microsoft respects your privacy. To learn more, please read our Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA 98052

I got an e-mail that there were going to be changes in Windows Mail with the following directions:

In order to continue using Windows Live Mail 2012 to send and receive email for your account, you need to install the latest update published here.

When I tried to install the latest update, I got the following message:  "The upgrade patch cannot be installed by the Windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program.  Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."

What do I do now?

I am using Windows 10 but still have Office 2010. 

Thanks for any suggestions you may have!