My email *** Email address is removed for privacy *** worked fine in windows 8 mail & is still working online, on mobile & through other mail programs. But when I upgraded to windows 8.1 the mail app will not recognise/accept my email account. The new 8.1 mail app works fine with my other emails, just not with the outlook.com account I had in windows 8. 

Have done all the troubleshooters, pc scans, re-installing, rebooting etc etc. I don't want to have to start all over again by creating a new outlook.com account.

So does anyone know a way of configuring my existing email *** Email address is removed for privacy *** to work with the new windows 8.1 mail app? 
My email *** Email address is removed for privacy *** worked fine in windows 8 mail & is still working online, on mobile & through other mail programs. But when I upgraded to windows 8.1 the mail app will not recognise/accept my email account. The new 8.1 mail app works fine with my other emails, just not with the outlook.com account I had in windows 8. 

Have done all the troubleshooters, pc scans, re-installing, rebooting etc etc. I don't want to have to start all over again by creating a new outlook.com account.

So does anyone know a way of configuring my existing email *** Email address is removed for privacy *** to work with the new windows 8.1 mail app? 
For all text below.  first = my first name,  last = my last name.  For privacy, I didn't use my names.

I was able to sign up my third-level .name domain (example: first.last.name) at domains.live.com.  I edited my DNS records to add the MX and TXT records just fine.  Then I created an account which ended up being *** Email address is removed for privacy ***.  I sent a few emails in both directions to test it out, they were all received fine. Then I went into the account and added an alias *** Email address is removed for privacy *** (as Verisign forwards *** Email address is removed for privacy *** to *** Email address is removed for privacy ***).   The alias was verified and I can sign in with it at outlook.com and on an iPhone.

However, I cannot send emails from the alias *** Email address is removed for privacy *** as outlook.com will not allow me to make it the primary alias (it is verified, but says it can't make "@last.name" the primary), and it will also not allow me to send emails on my iPhone from *** Email address is removed for privacy *** - it stops the outgoing message with an error.

How can I fix this?  I wouldn't mind switching from my current provider, Fastmail.  However, I need outlook.com to correctly support a third-level .name domain; and all third-level .name domains come with email forwarding such that *** Email address is removed for privacy *** is a valid address for the domain first.last.name.

I'll repeat.  *** Email address is removed for privacy *** is a valid address for first.last.name.  I've been sending and receiving emails using Fastmail on *** Email address is removed for privacy *** since 2004, and as Outlook/Live/Hotmail.com now supports both ActiveSync and IMAP I would love to switch.


Any help would be appreciated,

Thank you


For all text below.  first = my first name,  last = my last name.  For privacy, I didn't use my names.

I was able to sign up my third-level .name domain (example: first.last.name) at domains.live.com.  I edited my DNS records to add the MX and TXT records just fine.  Then I created an account which ended up being *** Email address is removed for privacy ***.  I sent a few emails in both directions to test it out, they were all received fine. Then I went into the account and added an alias *** Email address is removed for privacy *** (as Verisign forwards *** Email address is removed for privacy *** to *** Email address is removed for privacy ***).   The alias was verified and I can sign in with it at outlook.com and on an iPhone.

However, I cannot send emails from the alias *** Email address is removed for privacy *** as outlook.com will not allow me to make it the primary alias (it is verified, but says it can't make "@last.name" the primary), and it will also not allow me to send emails on my iPhone from *** Email address is removed for privacy *** - it stops the outgoing message with an error.

How can I fix this?  I wouldn't mind switching from my current provider, Fastmail.  However, I need outlook.com to correctly support a third-level .name domain; and all third-level .name domains come with email forwarding such that *** Email address is removed for privacy *** is a valid address for the domain first.last.name.

I'll repeat.  *** Email address is removed for privacy *** is a valid address for first.last.name.  I've been sending and receiving emails using Fastmail on *** Email address is removed for privacy *** since 2004, and as Outlook/Live/Hotmail.com now supports both ActiveSync and IMAP I would love to switch.


Any help would be appreciated,

Thank you


My emails are being deleted somehow.  I get this on my email "Some other program is set to download and delete your messages from Outlook. Just in case this was an accident, we've put them in a special POP folder."
How do I find out what is deleting my emails?
My emails are being deleted somehow.  I get this on my email "Some other program is set to download and delete your messages from Outlook. Just in case this was an accident, we've put them in a special POP folder."
How do I find out what is deleting my emails?
Hi.  My family members run Windows 7 Home edition on a laptop and I have updated family safety because I wasn't getting any reports of Facebook usage.  Version 2011 (Build 16.4.3508.0205).  I have refreshed the filter and it tells me I have the latest settings.  I have turned the filter on and off and restarted the laptop a number of times.  I have turned on the "warn on adult content".  I am still not getting any reports on Facebook usage despite that everything else is being reported accurately.  Please help!!
Hi.  My family members run Windows 7 Home edition on a laptop and I have updated family safety because I wasn't getting any reports of Facebook usage.  Version 2011 (Build 16.4.3508.0205).  I have refreshed the filter and it tells me I have the latest settings.  I have turned the filter on and off and restarted the laptop a number of times.  I have turned on the "warn on adult content".  I am still not getting any reports on Facebook usage despite that everything else is being reported accurately.  Please help!!