Bob,

Thanks for your email.

I'm sorry, you are correct that there is no problem with no capitalisation in Word 2011. I do, however, have the problem in Outlook 2011. Whenever I type e.g. in an email, the following word has the first letter capitalised.

If I go into Outlook Preferences, AutoCorrect, Exceptions, First Letter, Don't Capitalise After, press the plus sign, and enter e.g. it is not accepted nor added to the list of exceptions.

Any suggestions or guidance, please?

[New question split by moderator from the Word forum and moved to the Outlook forum]