Hello,

I own a Nokia Lumia 920 and I'm having a few problems regarding my SkyDrive account.

I've been told on this forum that my account went inactive, therefore all of the photos that were stored there are gone. I was also told that I automatically reactivated the account by entering into it.

Although, I still can't upload photos from my phone to the SkyDrive. Every time I try to upload a photo, an error appears: "Couldn't upload. Tap to retry". No matter how many times I retry - the photos won't upload. In addition, all of my SkyDrive albums on the photos app on my phone are empty, and an error appears: "We can't update albums at the moment".

I checked the auto-upload setting on my phone and it's set to auto-upload all the photos.

Are you familiar with this problem? Is there a solution to it?

Thank you.