The problem:

I'm using Android's (4.3) native Email app to access and sync my @outlook.com email, contacts, and calendar.  When I first add my account to the Email app, most of my contacts are quickly brought down to my phone (not sure why there's a couple that never get synced, but I've got bigger problems right now).  So far, so good.  The problem is that after that initial sync, the contacts are never synced again - not automatically nor when I explicitly tell Android to sync the account.  Specifically:

• Changes made to a contact directly on the phone (using Android's native People app) are never synced back to the server
• Changes made to a contact directly on Outlook.com via the web are never synced back to the phone
• The addition or deletion of contacts also fails to get synced

The only way to get my contacts synced again is to delete my account on my phone and re-enter it.  This is totally unusable.

Please work your magic on my account so that 2-way sync will work like it should.

Thanks