We have a specific email account called *** Email address is removed for privacy ***. When people reply to our emails it goes to *** Email address is removed for privacy *** instead. It seems to drop the word psychology from the email address. outlook cant fix this and I have tried every option in the settings that is mentioned on the forums to fix it.

Recently the person that owned *** Email address is removed for privacy *** got rid of the address so that no one owns it. They let us know as soon as they cancelled the account so that we could obtain it. However when I try to obtain it by signing up for this user name it says it is not available. I have checked that no one owns it by sending an email to it and I got a postmaster return saying the message could not be sent. So why cant I get the email address? When someone cancels an account does the address go into a holding cell for a certain period until it becomes available again?