Hi,
I've been using my 4 linked accounts in Windows Live Mail on my laptop for ages. When I log in it usually prompts me for a password for each of the email accounts.
A few days ago I noticed that it had stopped prompting me to login with a password on 3 of the accounts -- it would just let me straight in when I logged in to one of the accounts. This morning I set about trying to fix that. I went into Accounts and made sure that under Server that I had set it to NOT remember passwords and tried again -- that didn't work. It kept jut prompting only for one password.
I then tried to login into Microsoft live account using the email address that I usually use (one of those that I was no longer prompted for the password when logging into Windows Live Mail) and it wouldn't recognise the password. I tried logging in again it Windows Live Mail and this time it did prompt me for the passwords on all the email accounts that it had previously stopped prompting except the one I had tried to login to Microsoft Live with.
I then tried to reset me password for that by following the prompts -- I had to setup verification using text. Once I got in it let me reset the password for the email account. I logged out of Microsoft Live and then tried Windows Live Mail again using the same email address and it would not recognise the new password I'd just setup for that account. I tried over and over using this same procedure (getting a new verification code, resetting the password and logging again with new password in Windows Live Mail but it doesn't recognise the password each time I reset it even though it works during the reset procedure. I can get in to do a reset but that password doesn't work once I log out from resetting.
I can still login to Windows Live and access the other three accounts and I can see the 4th account but every time I try and do anything in that account like send an email I'm prompted for a password and it won't accept anything I put in there.
I'm so very frustrated as this has now taken me several hours to et this far. I've tried searching for similar problems in the Community Help but they are kind of confusing and I seem to taking the steps suggested but nothing works.
How can reset my password for both Microsoft Live and Windows Live Mail on this particular account that is not working and having it recognise the password so I can use my account again?.
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