I have been trying to receive a code to access my outlook for days. it has said thata code has been sent to my phode 484-340-2252 and it never comes, I have tried the support site but it never answers the question e-mail I need access to is *** Email address is removed for privacy *** I have been trying this for at least a week and have not been able to get e-mail for days, I need an answer.