I'm getting the error message "this identity can't be opened with this version of outlook." The help forums say that I should run AutoUpdate, a utility I've seen and used before.
But I can't find it. One forum post says it is in the Application Support folder, in the Library, but I don't see it. Another says to go to "Help" and click on "Check for software updates." But that just takes me to a page saying I should click on "Check for software updates" in the Help section! (An endless cycle/Catch 22.) See attachment.
Anyway, how can I find and run the updater? (I even downloaded and installed a new version of it, as part of my quest.)
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