My hotmail account is blocked and has been for 2 days.  All of my contacts and several important documents are in there.  It says it needs to verify that it's me, but when I try to resubmit the questionnaire it says I have to wait 24 hours.  I am me and I need to get into my account!  My life is in my hotmail account--all my contacts, my research, everything!  I'm getting ready to go on a trip and my itinerary is in there.  I really need to get into my account.  Please help!