I've been having issues getting into my email account from my computer since switching over to Outlook.  I can get on from cell phone (finally), but not from my computer.  I forgot to update my email address when my "alternate email" company changed over from Verizon to Frontier, so I cannot get in to update that information.

I can reset the password on the computer, but once I'm logged in, it wants to send a "validation" email to a non-existent email address that I can't update after resetting the password (that by the way after going thru pages of filling out all kinds of information they sent a link to another email address, but didn't update the old email address, just sent me a password update link, which I used, but again, once I log in, it takes me directly to the "Account" menu NOT MY FREAKING email!  It also tells me:


I'm a paid hotmail subscriber, so getting this fixed should not be so cumbersome.  What do I need to do?  I've had this email address every since I got my first computer and do not want to have to change it now.  Is there someone to contact by phone to resolve this problem since I'm a paid subscriber?

nallen