I thought I'd already posted this problem, but I can't seem to find it.

I recently had a hard disk failure and was forced to buy a new one, losing all my email programs and more importantly, my calendar. in the process. No worries I thought, I can go onto my laptop and retrieve it from there. The only trouble is that I found that the calendar is inaccessible, bringing up only a 'folder is busy' message. I have since found that MS is closing WLM (first I'd heard about it) without giving me an opportunity to export the data to somewhere else.

This is very serious and I'm furious about it. That calendat had information stored on it going back about four years or more – some of it valuable for purely nostalgic reasons, but also a heck of a lot of very vital data, with notes of appointments, banking details and even details relating to the death of my mother. How dare Microsoft take all this away on a whim? I had always thought cloud storage was supposed to be safe, but I'll never trust it again and will never trust Microsoft with anything. Given the haughty attitude displayed in answer to queries, I doubt if that will bother them very much.