Cannot send from ‘secondary’ live.co.uk email account

04. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
My primary email account is *** Email address is removed for privacy ***, and my secondary one is *** Email address is removed for privacy ***. Until recently these 2 accounts were completely linked and I never had problems - but now such linking is not allowed, and I've had regular issues.

As it seems I cannot enable 'send & receive' for Y from within X, I have set up a 'forward' function from Y to X. This works OK. But recently I am unable to send emails using Y address from within X account.

Options > Your email accounts says Y account is Send Only, but doesn't show any problems. (However, it shows issues with 2 other of my accounts, which are not @live.co.uk...! but that's not what I'm asking about today.)

Recently when I send email from Y@ from within X it seems to send OK, but then I get a 'bounce back' email from 
*** Email address is removed for privacy ***, no matter what address I'm sending to.

This info comes from the ATT00001 attachment that I get bounced back:


Reporting-MTA: dns;dub0-wss1-s1.dub0.hotmail.com
Received-From-MTA: dns;DUB122-W11
Arrival-Date: Tue, 3 Sep 2013 12:08:30 -0700

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.6.2
Diagnostic-Code: smtp;554 5.6.2 Delivery SMTP Error. Command: 3. Response: 535 5.0.0 Authentication Failed
. Type=1 (-956218626:896:-2147418113)


At the moment I'm using my main PC to try to send this email, but there are 2 or 3 others that I regularly use. I have tried to do all 'authentication' that I've been requested to, e.g. providing phone numbers, verifying ownership of email accounts etc...

Hope you can advise!

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