Hi

I am currently using my daughter's hotmail account to post in this forum as I have been blocked out of my own hotmail account and any help to retrieve it would be much appreciated.

Hotmail gives me the option of sending a new access code/password to a different email address but I am not even aware of this different email account so I cannot use this option to receive the access code. 

The second option is to answer the security question and again I have been told that I keep providing the wrong answer even though I believe it to be correct.

I have tried the third and final option of filling in the questionnaire - I have tried to fill in the questionnaire several times with all the information I can remember to verify my account, but each time it says I have not provided enough information.

Please can you let me know what I should do now to recover my account. It has a lot of extremely important information stored on it.

Many thanks

David Mao