29. December 2014 · Write a comment · Categories: Uncategorized
i am currently using Windows Live Essentials 2011 desktop app.

 

i have 3 hotmail accounts and am able to log on & send and receive mail for 2 of the 3 accounts.

i, however, cannot log onto my 3rd (default) hotmail account. 

 

logging in to my default account thru firefox is fine.   I just CANNOT log on via the desktop app.

my login id & password are definitely correct (again, they work via firefox).

 

when 'sending / receiving' mail for all 3 accounts, the 2 accounts say ‘completed’, but the default account says 'cancelled'.  (there is no error #).

when trying to log on with my password (which is correct) i get:  "The email address or password is incorrect".  Please try again.

 

why is the account not accepting a correct password?

I’ve tried changing the password in Firefox (and again, have no problem logging on in firefox), but the password is not accepted  when using the desktop app.

 

Fixes I tried that did not work:

- I ran the "Wlarp" fix, but still not working. 

- I removed then re-added the non-working email account.

when setting up the accounts, i chose the ‘automatic’ settings which used the server url of https://mail.services.live.com/DeltaSync_v2.0.0/sync.aspx  (not pop3 or imap).

 

Fixes I tried that worked, but no longer work.  (This worked until i closed the desktop app and reopened it later in the day:

- I ran crapcleaner as well as scanned registry for issues thru crapcleaner.

 

any ideas would be appreciated.

thanks!

TIA

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i am currently using Windows Live Essentials 2011 desktop app.

 

i have 3 hotmail accounts and am able to log on & send and receive mail for 2 of the 3 accounts.

i, however, cannot log onto my 3rd (default) hotmail account. 

 

logging in to my default account thru firefox is fine.   I just CANNOT log on via the desktop app.

my login id & password are definitely correct (again, they work via firefox).

 

when 'sending / receiving' mail for all 3 accounts, the 2 accounts say ‘completed’, but the default account says 'cancelled'.  (there is no error #).

when trying to log on with my password (which is correct) i get:  "The email address or password is incorrect".  Please try again.

 

why is the account not accepting a correct password?

I’ve tried changing the password in Firefox (and again, have no problem logging on in firefox), but the password is not accepted  when using the desktop app.

 

Fixes I tried that did not work:

- I ran the "Wlarp" fix, but still not working. 

- I removed then re-added the non-working email account.

when setting up the accounts, i chose the ‘automatic’ settings which used the server url of https://mail.services.live.com/DeltaSync_v2.0.0/sync.aspx  (not pop3 or imap).

 

Fixes I tried that worked, but no longer work.  (This worked until i closed the desktop app and reopened it later in the day:

- I ran crapcleaner as well as scanned registry for issues thru crapcleaner.

 

any ideas would be appreciated.

thanks!

TIA

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.