I have a MacBook Pro and a Mac desktop.  I have had a personal msn.com email account for 19 years.  All of a sudden on July 30 I cannot get emails.  I can access the internet, I can send emails, I can get emails on my iPhone 6 but I cannot receive email.

Two guys at the Apple store worked on this problem for two hours - couldn't figure it out.  Called Microsoft Tech Support - they wouldn't help me - referred me to answers.microsoft.com.  No help there because I'm not smart enough to read all the posts on there which refer to hotmail and outlook.   There is nothing that I have seen to solve msn.com issue.

HELP!!