Two months ago I had problems accessing WLM.  I kept getting Logon box saying my username and password were incorrect, even though I had used the same one for years!

I eventually managed to change the password and all was well until yesterday when the same problem occurred.

I get error messages 0x800CCC90 & 92.

My OS is Windows 7 and browser Google.

I can get onto the Web with no problems.

I am with BT broadband and the system was upgraded to Infinity 3 weeks ago but everything has been fine since so I don't think that's the cause of the problem.

Any suggestions (as simple as possible please as I'm 76 & not very techno!)