My parents have a big problem.  Their ISP changed their email account name and while 'helping' them, deleted their old account in Windows Live Mail (on a Windows 7 OS machine).  I searched the hard drive for any .eml files, but was unable to find any recent ones.  The 'previous version' option did not work as all previous versions were from 30 August (and empty) and I need to restore to the 25 August version.

Since these accounts are supposed to be maintained on the cloud, can I get a download of the 25 August version of the accounts from the MS cloud?