I see this problem has been going on for months. I thought it was just my pc.

I have followed every single help page and done all the downloads, updates etc.

Windows 7, IE10, I apparently HAVE silverlight yet when I looked in my IE bolt ADD ONS, it was not on list,

so I could NOT disable it. I went to programs on my computer to see if there but it is not.

I did the safety> private use step, I then tried again on OE and was able to attach a pic to an email and send no problems.

I then tried a 2nd email and once I clicked attach BOOM, box appears, everything freezes and box says IE must close, something wrong w/program. and OE closes, sometimes it reopens on its on. Sometimes I am already signed in and sometimes it has me sign in again.

I then tried again, and was able to send an email with an attached pic.

Then once again tried and it did not work, shut down.

Very bazaar that it works here and there but not when I need it.

This is crucial to my business. I loved my live account, I dont know what to do and don't have TIME to use another email program , now that hotmail is gone and hotmail was yahoo and was live, what else is there???

Please help asap! I am open to opening my email to look at and begin a private discussion.

Thank you for your time.

Emily