I can send but not receive e-mails on Live Mail.  This problem started at the end of November.  About 2 weeks ago I suddenly got back on line and 1050 e-mails were down loaded covering a period of 18 months. The next day I the problem was back again. I get the following message,  (Unable to send or receive messages for the #### account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity).

As e-mails are accessable on my I-Pad and on Mail2web it is clearly not a problem with the server. I have Windows 7 installed. 

I downloaded Windows 10 but could not even open Live mail and had to re-install Windows 7. I have uninstalled and reinstalled Live Mail and tried the repair option but still not working.

Can anybody help?