Hi Don Gillies,

Thank you for getting back to us. For us to isolate your issue, kindly verify if there are any changes made before issue occurred. Also kindly provide us the screenshot of the issue so that we can better visualize what you encountering. To capture screenshots kindly click on the link below for the detailed steps.

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Thank you.

Hi, hopefully I'm on the right forum?

I have an issue with my "Blocked Senders" list in Windows Live Mail;

A few weeks ago after receiving instruction from someone from Microsoft Community, I copied and pasted addresses from my "Blocked Senders" list.

However.  I've since tried again and unfortunately I've come unstuck;

PREVIOUS INSTRUCTION:-

Go to START>

Type in "regedit.exe in the search box>

Go to "Windows Live Mail"

Locate the "Junk Key" and expand to "Blocked Senders" list key>>>>>Copy and paste to your selected file.

My present problem now is:-

When I expand WLM, I cannot locate the Junk Mail key to expand Blocked Senders List key, in order to copy/paste the list?

I’ve also tried expanding Windows Live and Windows Mail,  to try and locate the Junk Mail key?

Q. Where else would the "Junk Key" be located? 

Kind regards

Danny.