Ok awhile back I tried signing in to my *** Email address is removed for privacy *** account. I have had this account since 1999 and never had problems. Due to its age EVERYTHING I started to do went through it, paypal, facebook, youtube, Xbox membership the works. Then the outlook takeover happened. And then my account got blocked. No reason. 1 day went to sign in blocked.
Upon signing in I got the usual links this is blocked if you want to unblock click links, do security check, pass it and still nothing.
EVERYTIME I ring....I spend about 40minutes explaining my problem, giving new reference numbers to different people, and STILL get sent exactly the same thing...a password reset link. THIS DOES NOT WORK ON BLOCKED ACCOUNTS! I tell them and they say please just click the link, I have done it so many times now I have changed my password over 40 times to random words I see in the house while on the phone to them, even telling them it will not work, they say they'll ring back, and never do.
Only 1 time did I make progress, and that was a congratulations you can unblock your account by clicking this link, to click it and the link not working.....on ANY internet browser(chrome, firefox...even explorer) on 3 different laptops...in 2 different houses.
My main reason of my anger is due to the same link to reset password being passed to me at least 10 times a day, it not working and my kids wanting to go on his xbox account)and mine for the 60+k achievement score and live) but can't because you have to sign in with the blocked account to change the email.....
I have done all the basics, cleared cache, passwords cookies etc, it literally happened as outlook took over and has made my life a quarter impossible due to my online transactions being lost to me.
PLEASE just...click a button that UNBLOCKS IT
EVERYTIME I ring....I spend about 40minutes explaining my problem, giving new reference numbers to different people, and STILL get sent exactly the same thing...a password reset link. THIS DOES NOT WORK ON BLOCKED ACCOUNTS! I tell them and they say please just click the link, I have done it so many times now I have changed my password over 40 times to random words I see in the house while on the phone to them, even telling them it will not work, they say they'll ring back, and never do.
Only 1 time did I make progress, and that was a congratulations you can unblock your account by clicking this link, to click it and the link not working.....on ANY internet browser(chrome, firefox...even explorer) on 3 different laptops...in 2 different houses.
My main reason of my anger is due to the same link to reset password being passed to me at least 10 times a day, it not working and my kids wanting to go on his xbox account)and mine for the 60+k achievement score and live) but can't because you have to sign in with the blocked account to change the email.....
I have done all the basics, cleared cache, passwords cookies etc, it literally happened as outlook took over and has made my life a quarter impossible due to my online transactions being lost to me.
PLEASE just...click a button that UNBLOCKS IT
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