The last thing I can remember doing is emptying the 4,000+ messages in my trash folder. The Mac beachball started spinning. Now I can send Email but incoming will not download. I've checked for updates, quit and relaunched, tried a handful of other things, and the "updating message list" bar in the lower right-hand corner of the main window is just hanging there. I can download on my iPhone, my husband isn't having any trouble. Any ideas, or should I just contact Microsoft support?