I changed my primary alias from *** Email address is removed for privacy *** to *** Email address is removed for privacy *** and the password from spro3223 to ritz7863.. now I am not able to login my windows 8 machine as admin using the new alias X2, but I can login to outlook.com using same account. Can someone please suggest the way out, either to change to a new primary account or to login to same account? I am not able to use my win8 machine for last 2 weeks .. please help!


Thanks in advance.

Below is the response from Microsoft:

I was able to verify that the *** Email address is removed for privacy *** account was a deleted alias of *** Email address is removed for privacy ***. If you want to revert back to your previous account name then you have to rename the account. Unfortunately, our system showed that you have renamed the account twice already. Please be advised that you can only rename an account twice in 6 months and wait another 6 months to do another renaming. I would recommend that you contact Windows 8 support for additional assistance to your Windows 8 login concern.