I created an alias mail account in Windows Live Mail.  Its name has appeared in the left hand pane but when I select it the main window says, "Windows Live Mail is synchonizing this account.  Check back in a few minutes to read your messages" at the top.  That was hours ago and nothing's changed.  Also when I click 'Send/receive' and select the alias account a logon box appears requesting my username and password.  When I enter the password and click 'OK' the box disappears then immediately reappears with the password box empty again.  I'm certain the password is correct.

If I select 'Send/receive - All e-mail accounts' the same box requesting username and password for the alias account appears and behind this is the send/receive dialogue box with the progress bar on it.  The results of this are that my default Windows Live e-mails are checked successfully but the alias account says, 'Cancelled' with the error message:

Unable to send or receive messages for the Outlook (alias) account.

Windows Live Mail Error ID: 0x8004882E

When I attempted to come here for support I was required to login with my Windows Live e-mail address and password; immediately after I did this I was shown a webpage that seemed to want me to verify the alias account that was giving me trouble.  I completed the hidden part of my default e-mail address for a verification code to be sent to me but that code has not arrived (and doesn't seem ever likely to).  This should arrive immediately, shouldn't it?  Well, it's been 45 minutes now and still nothing.

Can anyone help, please?