I have created an alias account on my outlook.com account. For some reason I cannot receive emails, until I complete the following steps, Gear and More Email Settings,  Your Email Accounts, then in the Accounts that I have added go to Details, then Edit. Then I have to go to Password box under the incoming server settings heading just above the SMTP settings and re type the password. (it appears that the password that I type in the box is not saving as when I return to this step there are only 8 characters marked out and my password is 11 characters) When I have completed these steps the queued emails or test I have sent all come through but I have to repeat the above steps to receive any other emails as it seems that the password doesn't save itself.

 

I hope I have explained this problem in enough detail. It is totally frustrating and I have deleted the alias and began again, closed outlook.com account and started again and been trying all day to solve this problem. Can someone please help.

 

Many thanks

 

Matthew.

 

 

 

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