I'm changing email providers and want to add the new provider's IMAP account to Windows Live 2009 on my wife's Windows 7 laptop.  As far as I can tell, I entered the information shown by my ISP for name to show on emails, full email address, IMAP server, incoming mail IMAP.server.net, outgoing mail SMTP.server.net, full email user name, password, outgoing SMTP port, SSL on, incoming IMAP port, and SSL on.  Windows Live shows it as a new account, but when I try to download the folders, I always get the message:  "Your server has unexpectedly terminated the connection.  Possible causes for this include server problems, network problems, or a long period of inactivity."  It must be server problems because my network seems to work, and it definitely wasn't a long period of inactivity.  Can someone help me?