My hotmail account was suspended 2 days ago because of some sort of unauthorized access. My email address is *** Email address is removed for privacy ***.

I have done everything I can to have it re-activated, but I still cant get in. When I try to reset it, it says to use a code that is being sent to a phone number that isn't even mine. I've called every number I can and nobody at MSN has any answers.

I have filled out the online questionairre at least three times with all of the information that I have and have only gotten automated emails saying that the information is insufficient which I dont understand, and then the last email I received was from the "Windows Live Global Escalation Team" asking for the same information again. When I replied I included the information and asked if that was what they needed and if I should re-fill out the questionairre. I've heard nothing back and its been another day.

I use this email address for very imprtant work related issues and not being able to access it is causing me serious problems at work. I honestly dont care if the email has been hacked! I just need to be able to get in and see who is emailing me.

Somebody please help me!

Eric

*** Email address is removed for privacy ***