Hi,

I really need some help!

I ordered an item online and gave my old email adress as reference (as my current already has a different account with this company), I tried to log into my email which I haven't used in a year or so and it asked for verification code and gave the option to send to a phone number/email - I no longer have access to either of these - I have filled in several recovery forms but I hardly have any information as I haven't used the account in so long!

I have been passed from department to department to get this solved and no-one can help or seems willing!

How else can I gain access to my old account?