I haven't changed my password for ages, but when signing in two days ago, my password wouldn't work.  I tried to reset it using my security question, but apparently I had entered an incorrect answer too many times...?  I couldn't use the option for send code to phone, or call phone, as I am now living abroad and that is my English phone number, which I no longer have access too.  

So I filled out the form, but then received an email back saying that I didn't provide enough information, but I did.  I filled out every box apart from the bottom one about the billing information, as I don't have that.  I have filled out the form two more times, but to no avail, I've received no answer.

It is really important that I get back in to my emails and this is causing me a lot of trouble.

Thanks!

Sam