Either you can tell me how to fix the problem or you can go into my wife's email account at: *** Email address is removed for privacy ***

or mine at: *** Email address is removed for privacy *** and fix the problem yourself. The last time there was a change I had to get

someone else to fix the problem and it cost me $100.00 dollars. I've been having problems sending email with or

without attachments for about a month and I need this problem fixed I've got business to conduct. The way I see it

you guy's created the problem I believe that you need to fix it without it costing me anything. When you guy's look

up the wife's account (It is under her name) I am the guest account but, I am the person that has been paying for

everything straight down the line because, she doesn't work (She's 100% disabled). Do get back to me at my email

address: *** Email address is removed for privacy *** and let me know when the problem is fixed I have to know what to tell people.

Please also understand that I do have a windows Live account that has been changed to outlook and an MSN account

and so does the wife. I have been paying monthly on the MSN account for quite some time. The wife and I have been

customer's for years don't plan to go anywhere else we just expect the problem to be fixed.

                                                                                                                                                        Debbie and Mike Hays

P.S. I need to know something immediately! so don't wait

it is important that the problem is resolved from a business

standpoint.