Dear Firedog,

I am referring to your detailed article on http://answers.microsoft.com/en-us/windowslive/wiki/livemail-email/windows-live-mail-and-outlook-mail/6edb5ba6-f9f2-40fd-80a1-fc23cc6fbfe0

I followed your instructions and have begun downloading my Hotmail account to my Windows Live Mail.  The problem is the speed from the IMAP server.  After continuous downloading for 63 hours, I have been able to download only 456 MB.  As suggested by you, I have tried to be patient.  However, I am now suspecting whether I am likely to succeed or I may be wasting my time.  I am unable to find out the size of my mailbox in Hotmail, so I cannot know how long it will take to finish the task of downloading.

According to the speed test, my modem is working at the download speed of 15 Mbps, and the upload speed of 1 Mbps.  However, the actual download speed is only 7 MB per hour.  The service provider of my modem Telstra advised me to contact the technical support of Hotmail for such a low speed, as there is nothing wrong with my modem or with the internet service of Telstra.

I'll be grateful if you could assist.  I need to know whether I should continue to download, or give up.  How long should I continue to download before giving up?

Kind regards,

Dipak