Microsoft Office 2011 Outlook – imap problems

05. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

Hi,

I recently added to my Outlook 2011 existing Exchange mailboxes (which work perfect) a couple of imap mailboxes. Now I get regularly popup messages with eg

Mail could not be received at this time.

The server for account "Gmail" returned the error "Logon failure: unknown user name or bad password." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

I already removed in Keychain the entries of the concerned mailboxes but this doesn't resolve the problem.

Can anyone help me on this, how to avoid these messages?

Thanks.

Outlook for Mac Won’t Let Me Correct a Contact’s Birthday

05. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,

I am experiencing a curious mulishness with my Outlook for Mac and would appreciate any useful feedback on what to do about it. I have a MacBook Pro laptop computer, running OS X Mavericks, v. 10.9.2. I bought the Office for Mac 2011 suite and have Outlook for Mac, v. 14.3.9, installed. Since the OS X update to Mavericks in 2013, using Apple's Mail app with Gmail got to be too much trouble, and I started using Outlook for Mac as my e-mail client earlier this year. It does a pretty good job for me, in general, but there's one thing I've noticed lately that bugs me.

I am not sure whether this contact's birthday is a datum that I transferred to Outlook from Apple's Contacts app with a .vcf card or whether I input the date manually in Outlook, but for some reason, I ended up with the wrong day of the right month and year, and every time I try to change it and to save the change, Outlook for Mac won't accept the new date but instead reverts to the incorrect one. I've tried deleting the birthday entirely, and it will let me do so, but then when I try to put in the correct date later, it does the same thing all over again. I keep telling it that the date I want to store is the 10th, but it persists in showing the 1st. I have experienced the same kind of thing with other contacts' birthdays. What's up with that?

Cannot delete account from Outlook

05. April 2014 · Write a comment · Categories: Outlook for Mac · Tags:

The problem - part 1

After removing a Hotmail account (configured as pop3) from the 'Preferences>Accounts' pane, it is still listed in the left hand menu as one of the available inboxes and I can't make it go away permanently no matter what I try.

The problem - part 2

In the process of trying to delete the folder/inbox/emails Outlook 2011 has permanently deleted ~700 emails from my Outlook.com account even though my settings were set as 'NOT to delete from server' when deleting emails. This occurred when attempting to delete the entire inbox/emails from the left hand menu (from the list of inboxes).

Surely the intended functionality is that if the account has been 'removed' prior to attempting to manually delete the inbox that any actions taken within Outlook should have no impact on the contents of my live Hotmail account on the Outlook.com server but then of course, I expected the inbox to have been removed along with the account - when I clicked 'Ok' to confirm the 'Account' deletion from the accounts pane it told me that all associated data would also be removed - great because all I wanted to do was to add the same account again but this time configured as IMAP.

Other info

It seems the account therefore still exists even though it doesn't appear in the list of accounts.

I DO HAVE a TimeMachine backup

My questions

  1. Does anyone know a way to delete accounts permanently? and
  2. Can someone suggest a way that I can say reimport or restore the appropriate file from a TimeMachine backup to restore the 700 odd emails that were permanently deleted from Outlook.com?

Things I have tried or suggestions I have seen

  • I saw a script referenced in a couple of forums but read that it deletes all the account information and possibly more (here is the talkingmoose script)
  • I saw someone 'Exported' the appropriate folder and 'deleted the contents after exporting', but that won't work because I have 4 accounts and it will delete all of them.
  • I rebuilt the database
  • I have NOT yet created a new identity - sounds like it will take ages and I'm trying to save time

I would be greatly appreciative if anyone with any pointers might be able to assist me to solve this problem, thanks!

Moving a large number of bcc’s from one email to another

05. April 2014 · Write a comment · Categories: Outlook for Mac

I have a large number of email addresses in BCC (>300).

I would like to MOVE them from one email to another.

I seem to only be able to move one at a time.

Is there a way to move them as a group ?

Outlook 2011 meetings don’t show up in Inbox, only calendar

04. April 2014 · Write a comment · Categories: Outlook for Mac

I'm assisting a user with an issue where he gets a meeting invite, but it doesn't show up in the Inbox at all.  He sees it in the calendar waiting approval (grey color).  Don't think auto accept is turned on.

Any other suggestions?

How to sync Outlook.com calendar to desktop Outlook 11 for Mac calendar

04. April 2014 · Write a comment · Categories: Outlook for Mac

Hi all,

Has anyone figured out how to sync their desktop Outlook calendar to their Outlook.com calendar?

This seems like such a basic feature.

Thanks for your help!

Outlook for Mac 2011 Search Issues

04. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,
I have a client who is using Exchange 2007 at their site and connecting with Outlook for Mac.  When they search for a specific string in the inbox not all messages are displayed.  Once we click "all items" the other messages appear then disappear to never be seen again.  All the messages remain in the user mailbox and are accessible through Outlook Web Access or BES (on his blackberry device) but Outlook for Mac never shows them again in search.  Any ideas?

Multiple re-activation of 365 account

04. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

I upgraded my Office for Mac 2011 to a 365 account, it was working for a while, now whenever I start an office application, after turning on my desktop, I have to re-activate on-line with my user name and password. 

I haven't seen this exact problem described on other posts, but doubtless I can't be the only one experiencing this. 

Hope its an easy fix someone out there has come across

mac outlook 2011 – iphon syncronisation

04. April 2014 · Write a comment · Categories: Outlook for Mac

Dear all,

I am searching for a possibility to syncronize Outlook 2011 for Mac with an Iphone 5. Does anyone knows possibilities/ software? With or without cloud.

Thanks in advance,

Mark

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