Outlook 2011 no sincroniza Buzon compartido

22. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

Estimados:

          Trabajo para una editorial en la cual utilizamos Office 365 con Exchange Online y con Mac que utilizan Office 2011.

La situación es que en tenemos buzones compartidos, los cuales aparecen sin problemas en usuarios de Outlook 2010 y Outlook 2013 en PC pero no aparecen en Outlook 2011.

Alguien tiene reportado el mismo problema?

Algun integrante de Microsoft me puede ayudar?

Agradezco la ayuda por adelantado y estoy a disposicion.

Muchas gracias

Atentamente

Leonardo Grabow

Reader Digest Argentina SRL

Problems printing PDF files full page

22. April 2014 · Write a comment · Categories: Outlook for Mac
I have a problem printing a pdf file full page that is sent by a client to my E-mail.  It always starts to print the PDF file/page about 1/4 from the top of the page and it always cuts the bottom part of the page that I am trying to print.  I am using Outlook for Mac 2011 14.3.9 and I am using Mac 6.8 software. If I send the file to my G-mail account and I open it up in Firefox or Safari it will print the PDF/page file normally and the spacing is normal on my 8.5x11 paper with no information being cut off.  The Outlook problem happens both with my Brother laser printer and my Epson photo printer.  I called Microsoft support and they said that my problem is an Apple issue and they do not support PDF files.  Can anyone help me print PDF files normally through my Outlook for Mac 2011.  Thank you.

Why does Adding another users Calendar cause AutoDiscover to trigger?

22. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

Outlook for Mac 2011 14.4.1 (140326)

Connected to Office 365 hosted exchange server.

Each time I attempt to "Open Calendar" for Shared calendars, Outlook is triggering an auto discovery event. In the Outlook log file I see 

 

Outlook Exchange Auto Configure Error code: -3259

What does this error code mean?

User prompted for password , but never accepts it- 2011 mac office

22. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,

I have a user who is having an outlook mailbox password issue.

He has two machines at work ,he is running windows 7 with office 2010 and a mac-book with Mountain lion and office 2011.

His password expired so i when into AD and reset his password . Neither machine would accept his new credentials for Outlook, for his windows machine I followed this guide :

http://www.howtogeek.com/howto/windows-vista/fix-for-outlook-2007-constantly-asking-for-password-on-vista/

i renamed his %userprofile%\AppData\Roaming\Microsoft\Protect and his windows machine is no longer asking him for his password .

I'm not familiar with mac enough to pinpoint how to trouble shoot this same issue .

Does mac-have a similar workaround as in this guide? If not does anyone know where i can start ?

MS Office crashes (MAC) every time i open the software.

22. April 2014 · Write a comment · Categories: Outlook for Mac · Tags:
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-04-22 10:44:47 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.4.1.140326
Crashed Module Name: OutlookCore
Crashed Module Version: 14.4.1.140326
Crashed Module Offset: 0x00019152
Blame Module Name: OutlookCore
Blame Module Version: 14.4.1.140326
Blame Module Offset: 0x00019152
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 7

Thread 7 crashed:

#  1  0x01806152 in CUnicodeString::CUnicodeString(unsigned short const*, unsigned long, CUnicodeString::ByteOrderSwapping) + 0x000000D4 (OutlookCore + 0x00019152)
#  2  0x0181b385 in CEmailRecipient::CEmailRecipient(char const*, bool) + 0x000000F9 (OutlookCore + 0x0002e385)
#  3  0x0181b219 in CEmailRecipientList::InitFromStreamedData(char const*, long, bool) + 0x000000BD (OutlookCore + 0x0002e219)
#  4  0x0181b108 in CEmailRecipientList::CEmailRecipientList(char**, bool) + 0x000000F0 (OutlookCore + 0x0002e108)
#  5  0x0181af1a in CMessageRecord_Core::GetRecipientList(unsigned long) const + 0x000000C8 (OutlookCore + 0x0002df1a)
#  6  0x0181bf97 in CMessageRecord_Core::GetSender(unsigned long) const + 0x0000019D (OutlookCore + 0x0002ef97)
#  7  0x0181bc64 in CMessageSecuritySummary::CMessageSecuritySummary(CMessageRecord_Core const*) + 0x000000D6 (OutlookCore + 0x0002ec64)
#  8  0x0181bb4e in CMessageRecord_Core::GetSecuritySummary(unsigned char) const + 0x00000060 (OutlookCore + 0x0002eb4e)
#  9  0x0181c547 in CMessageRecord_Core::GetVisibleRootPart() const + 0x0000003B (OutlookCore + 0x0002f547)
# 10  0x0181c463 in UMailUtils::HasAttachments(CMessageRecord_Core const*) + 0x00000021 (OutlookCore + 0x0002f463)
# 11  0x003c4fad in std::vector<short, std::allocator<short> >::_M_insert_aux(__gnu_cxx::__normal_iterator<short*, std::vector<short, std::allocator<short> > >, short const&) + 0x00002CD9 (Microsoft Outlook + 0x0035bfad)
# 12  0x0193bbaf in CMIMEParser::Process(unsigned long, long*) + 0x00000181 (OutlookCore + 0x0014ebaf)
# 13  0x003c687f in std::vector<short, std::allocator<short> >::_M_insert_aux(__gnu_cxx::__normal_iterator<short*, std::vector<short, std::allocator<short> > >, short const&) + 0x000045AB (Microsoft Outlook + 0x0035d87f)
# 14  0x0027a7e8 in  + 0x00009156 (Microsoft Outlook + 0x002117e8)
# 15  0x0027c34f in  + 0x0000ACBD (Microsoft Outlook + 0x0021334f)
# 16  0x00313509 in std::vector<CImapOfflineAction, std::allocator<CImapOfflineAction> >::_M_insert_aux(__gnu_cxx::__normal_iterator<CImapOfflineAction*, std::vector<CImapOfflineAction, std::allocator<CImapOfflineAction> > >, CImapOfflineAction const&) + 0x000040AD (Microsoft Outlook + 0x002aa509)
# 17  0x0031bf68 in std::vector<CImapOfflineAction, std::allocator<CImapOfflineAction> >::_M_insert_aux(__gnu_cxx::__normal_iterator<CImapOfflineAction*, std::vector<CImapOfflineAction, std::allocator<CImapOfflineAction> > >, CImapOfflineAction const&) + 0x0000CB0C (Microsoft Outlook + 0x002b2f68)
# 18  0x0076e90d in  + 0x000548D0 (Microsoft Outlook + 0x0070590d)
# 19  0x001197a1 in std::_List_base<std::pair<unsigned long, std::pair<CStr, ISyncOutlet::GetMode> >, std::allocator<std::pair<unsigned long, std::pair<CStr, ISyncOutlet::GetMode> > > >::_M_clear() + 0x00002565 (Microsoft Outlook + 0x000b07a1)
# 20  0x0010b27d in CSharablePtr<CSyncEngine>::Set(CSyncEngine*) + 0x00001677 (Microsoft Outlook + 0x000a227d)
# 21  0x0049432d in CSharablePtr<CDNSConnection>::Set(CDNSConnection*) + 0x0001F329 (Microsoft Outlook + 0x0042b32d)
# 22  0x00772695 in std::vector<CImapSyncMapEntry, std::allocator<CImapSyncMapEntry> >::operator=(std::vector<CImapSyncMapEntry, std::allocator<CImapSyncMapEntry> > const&) + 0x00001AFD (Microsoft Outlook + 0x00709695)
# 23  0x0077360e in std::vector<CImapSyncMapEntry, std::allocator<CImapSyncMapEntry> >::operator=(std::vector<CImapSyncMapEntry, std::allocator<CImapSyncMapEntry> > const&) + 0x00002A76 (Microsoft Outlook + 0x0070a60e)
# 24  0x00775239 in  + 0x000000A7 (Microsoft Outlook + 0x0070c239)
# 25  0x000e2c37 in  + 0x000006A2 (Microsoft Outlook + 0x00079c37)
# 26  0x02915f52 in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore + 0x00005f52)
# 27  0x9a60ee1c in _CooperativeThread + 0x00000131 (CarbonCore + 0x000bce1c)
# 28  0x9640f5fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)
# 29  0x9640f485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)
# 30  0x96414cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:
 eax: 0x00000000  ebx: 0x0180608c  ecx: 0x00000000  edx:0x00000000
 edi: 0x00000000  esi: 0x00000000  ebp: 0xb04a0e78  esp:0xb04a0e20
  ss: 0x00000023  eip: 0x01806152   cs: 0x0000001b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00010246

It has crashed over 30 times now. Getting quite frustrated. Please HELP !


How to Import Apple Mail Archived files in Outlook 2011 for Mac?

22. April 2014 · Write a comment · Categories: Outlook for Mac

I have few Apple mail archived files that I need to import in outlook 2011 for mac. These archived files contains thousands of important emails and each is quite large in size (largest one is 15GB). I have tried some measires to import these files into outlook 2011 for mac but each failed with an exception every time. I need to import these archived files asap as time is running out and I need some data to finish up my project that is stored in those archived files.

Please help me with genuine solutions.

How to Import Apple Mail Archived files in Outlook 2011 for Mac?

22. April 2014 · Write a comment · Categories: Outlook for Mac

I have few Apple mail archived files that I need to import in outlook 2011 for mac. These archived files contains thousands of important emails and each is quite large in size (largest one is 15GB). I have tried some measires to import these files into outlook 2011 for mac but each failed with an exception every time. I need to import these archived files asap as time is running out and I need some data to finish up my project that is stored in those archived files.

Please help me with genuine solutions.

What is the best .olm to .pst converter available?

22. April 2014 · Write a comment · Categories: Outlook for Mac

I have a number of bookmarks for companies that offer .olm to .pst files but I've no idea is better than the other... prices seem to be in the $99-139 range but I would like to know if anyone has first-hand knowledge of one or the other and can point to the veracity of one application in particular.

Thanks,

Clinton

Outlook 2011 Mac – Exchange Problem

22. April 2014 · Write a comment · Categories: Outlook for Mac

Hi Everyone, 

I recently purchased Office for the one reason... to use Outlook. I'm currently using Exchange for my email through my company which works perfectly fine on my iPhone and iPad. 

I purchased Outlook about one week ago. Set it up with Exchange, and it worked fine for a few days. When I would come home and use it, everyday for the first 3 days it would tell me the following error message: 

Mail could not be received at this time 

The server for account "xxxxx" returned the error "Logon failure: unknown user name or bad password." Your username/password or security settings may be incorrect. Would you like to try re-entering your password? 

I would enter my password again, and Outlook would start working again. Then suddenly, the same error message as mentioned above would appear, but my password would no longer resolve the issue. I've asked my IT department and they have no idea what's going on. Apparently my IP address doesn't even show up on their servers. Can someone please help me? If I can't get this resolved, I will definitely cancel my subscription to Office as the only reason I purchased it was for Outlook. 

Thanks. 

- Peter 

Inbound emails switching to Plain Text

21. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

I am noticing that some, not all, of my inbound emails are switching to plain text formatting vs. HTML.

Any idea why some would change and others do not? At first I thought this was the sender, but found it is definitely in Outlook as the same emails will appear fine on other devices.

I have checked all of my preferences. I have removed Microsoft pref files, and I have recently rebuilt my database (don't know if that has helped or not yet). Any ideas?

Thank you for your assistance.

OS Mavericks 10.9.2

Outlook 14.4.1


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