You've lost access to your email
The inbox you've been using is no longer available. This can occur when your account is owned by an organization, or when someone else confirms ownership of the email address.
You haven't lost access to the other services you use with your Microsoft account. However, you must choose a new primary alias to continue.
How do I resolve this issue and get email access for my account back with that email?
The email address is different from the one I am using to post this message.
Thanks.
Vernon
After installing Outlook 2013 I followed the guidance on setting up an Outlook.com account. This has worked flawlessly many times before. This time it does not want to accept my credentials:
Using Fiddler I can see the call to the server is returning an HTTP 401 Unauthorized as well:
POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=*** Email address is removed for privacy ***&DeviceId=4BB0759DD9A74D9EA1B032913059EF50&DeviceType=WindowsOutlook15 HTTP/1.1
Connection: Keep-Alive
Content-Type: application/vnd.ms-sync.wbxml
Accept-Encoding: gzip, deflate
User-Agent: Outlook/15.0 (15.0.4517.1504; MSI; x86)
MS-ASProtocolVersion: 14.0
X-MS-WL: Outlook/1.0
X-TransactionID: {19971586-D14A-4079-99B8-38CBACB2E72A}
Content-Length: 13
Host: www.outlook.com
Authorization: Basic ---password hash removed---
The password is 100% absolutely correct. I have typed it out in Notepad, copied and pasted into the field to verify that there is no typo. Because the Microsoft account behind this also has two-step authentication enabled I have also tried creating another app password but that also fails with the same error.
To summarize:
- Connected to Outlook.com account on my Windows Phone 8, Windows 8.1 Mail app, but cannot connect using Outlook 2013 on Windows 8.1 (RTM)
- Unauthorized error returned from server
- Same process worked previously while running on Windows 8, Windows 8.1 Preview
- Tried using "www.outlook.com", "m.hotmail.com", "s.outlook.com", and "snt-m.hotmail.com" as server addresses
- Have gone to the service status page and reported problems signing in and syncing email even though it feels sometimes like those reports get routed to /dev/null
I logged on yesterday and received a message that I need a verification code, It said it will send it to my email address on record, which is a gmail account, I said OK, but never got it. What is going on?
I tried again today, resend it a few times but nothing is coming through.
I am now worried that in a few days time I will get a message that I cannot logon at all because I have not verified the code, but I don't have the code.
Funny enough email was sent to my Gmail account verifying that "Confirm your email address for your Microsoft account" which I have done.
I need password reset option enabled for my custom domain emails
DOMAIN NAME
omegainfrabuild.com
sdpropcon.com
greenlableresources.com
Thanks & Regards
Shivani
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