Hotmail

How can I “cancel my billing service” to delete an account?

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Archived post from July 21, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 21, 2013
How can I "cancel my billing service" to delete an account?

I would like to close and delete my Hotmail and Microsoft Account, but when I attempt this I constantly get an error message telling me "To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com."

I have nothing linked to this account and I have never used these billing services. Therefore I am also unable to cancel it.

Is there any possible way around this?

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