Hotmail

37,930 questions

Archive. This product is no longer developed by its maker. The posts stay here for reference; details may be out of date.

Filter by status: All Solved Open Unanswered

My Windows Live Hotmail Plus‏ subscription expired

Once I was migrated to Outlook.com I could not update the CC used for my Windows Live Hotmail Plus‏ subscription and now it is expired. Now under Outlook.com I would like to reactivate my service however the only custome …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

Cant redeem Microsoft points

So I went to 7/11 to buy $20 Microsoft points I redeem in my account it confirmed then when I went to the game marketplace to purchase a game it said current balance 0 so I redeem the card again then it said already used …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

Family safety not working in Windows 8

There is only 1 thing worse than Windows 8 and that is Family Safety in Windows 8. I have set this up so many times and it works for a day or so and the next thing I know my son is up half the night playing on his new la …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

Contact Photo in Outlook.com

I find it difficult to believe that I cannot add a photo to my contacts, in Outlook.com. This seems like a pretty basic ability. Am I missing something? Edit: Sorry this should have been related to Outlook.com only.

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

My account was hacked. Recovery Request denied

My 2 accounts were hacked (( by my son`s friend but i can not prove it )) and the password were changed twice, but the hacker was able to get the new passwords. The third time, I opened two new email accounts and the lin …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

email

Since outlook took over, when I try to put an emoticon in my email, the emoticons drop down and cover my email. They are not on the side like they should be. My email takes up the entire screen and the emoticons are over …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

Outlook.com on a Samsung Galaxy S4 Android phone

(When answering this question, PLEASE don't recommend I use Microsoft's Outlook.com app for Android. The latest version of that app changed the font size to something ten times smaller than tiny and the app is useless to …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

My account was hacked.

I got a message from microsoft that my account had been hacked. I did the necessary steps to reset password. Ran virus detection, malware detection and transfered some accounts to another email account but now I am worri …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

SkyDrive Pro Critical Error – hardware or configuration problem

I am getting the following error message: SkyDrive Pro Critical Error SkyDrive Pro needs to close because of a hardware or configuration problem Error Description: Unspecified error HRESULT:0x80004005 AssertTag:0x00c6d18 …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

Email problem

I had a hotmail account that my kids set up for me for Facebook purposes that I never used, so it was deleted. Recently, I decided to sign up for a "Hulu" account and signed up through Facebook, so that was the email tha …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

reset password ability for my custom domains

i have a user that has forgotten his password to the email user i have created for him in the admin center. can you enable the reset function in the 2 .com and the 1 .net domain located under my account?

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

How do I cancel my 9.99 monthly Microsoft 365?

I signed up for the 9.99 monthy charge to download Microsoft 365 only to find out later that the program can not be used with my Vista. How do I cancel this subscription? I have searched everywhere and can not find anyth …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

email not recieved

i create live account few days ago, when i register for another site it send password to my live account but after one week i still not received mail. I forget my registration number so i completely enable to find that p …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013

MPG and Movie Maker

I recently upgraded from Live Movie Maker to Movie Maker 2012. I had been using Live Movie Maker with no problems editing my MPG files. I need to split and trim them for my projects. I was having no big problems doing th …

Unanswered Hotmail Archived 0 answers Last activity: Jul 27, 2013